How insurers can anchor consumers in a changing risk landscape
Rapid, transparent claims processing and simplified policy wording are key to building trust. Firms that demonstrate protection consistently can contribute to a resilient market.
Insurance
OUTsurance expands trading options with A2X secondary listing
OUTsurance will join South Africa’s alternative exchange from January, giving shareholders an additional platform to trade its shares with lower fees and extra liquidity, says A2X CEO Kevin Brady.
Ensure you understand exclusions in business all-risks policies
A drone listed on a policy wasn’t insured for its main purpose. This case is a reminder that exclusions can cancel out the protection you think you’ve bought.
Sanlam launches prepaid funeral cover for irregular-income earners
Clients can pay upfront for three, six, or twelve months of cover, offering an alternative to monthly debit-order policies.
Visible risk, invisible cost: advisers urged to pair sun safety with financial cover
With high melanoma rates and limited cover, Momentum Life says summer is the time for advisers to translate health messaging into critical illness conversations.
Exemption opens Lloyd’s specialist insurance to SA market
It is now easier for brokers and policyholders to place business with Lloyd’s, particularly for personal indemnity, cyber, marine trade, and mining exposures.
Santam goes global: Lloyd’s approves Syndicate 1918 launch
South Africa’s leading short-term insurer is set to underwrite international property, marine, cyber, and more from January 2026.
Court raises bar for repudiation based on misrepresentation or non-compliance
Non-life insurers may repudiate claims for alleged misrepresentation or regulatory breaches only when they can produce clear, consistent, and reliable evidence.
Tracking failures could void theft cover as year-end vehicle crime rises
Discovery Insure warns that inactive or faulty tracking devices may leave motorists without hijacking or theft protection.
Ombud clears up big misconception about claims rejected for drunk driving
Insurers may reject claims where corroborating evidence places a driver at a pub, shows alcohol purchases, or records behaviour consistent with intoxication.
Umboneleli Womngcwabo unyusa izigwebo ezilishumi elinambini (12) ze-FAIS Ombud ngokuchasene nayo
I-FSCA yarhoxisa ilayisenisi ye-Luvuyo’ kwinyanga yeThupha emva kokuba uthotho lwezigqibo lufumanise ukuba le nkampani ayiphumelelanga ukuhlawula amabango kwaye yasebenza ngaphandle kombhali ongaphantsi.
Motorists should understand implications of ‘cash in lieu’ – SAMBRA
Discovery Insure explains its approach when clients are offered cash settlements.
SA leads Africa’s insurance market – but execution will define the next wave
Despite high penetration and digital sophistication, local insurers must turn strategy into action, embedding cover, simplifying products, and building ecosystems to capture the continent’s next growth opportunity.
SASRIA can absorb a catastrophe claim of up to R20bn
The state-owned insurer says it is on track to reach R30bn in reserves by 2029 – but emerging risks could still put its resilience to the test.
Santam starts onboarding farmers under SA’s first parametric insurance licence
Parametric insurance offers smallholder farmers a lifeline against climate shocks, with payouts triggered by predefined weather events rather than traditional claims processes.
Non-life insurers deliver strong performance in 2024 – KPMG survey
Disciplined underwriting, improved claims experience, and robust investment income helped non-life insurers to navigate structural headwinds.
Life insurance sector consolidates its recovery in 2024
KPMG’s survey shows broad improvement across major life insurers, driven by moderate premium growth, stronger investment returns, and efficiency gains.
