From accident scene to insurance claim: a guide for motorists
Gathering the right information at the scene and reporting the accident correctly can prevent claim delays.
Insurance
MPs query FSCA processes in insurance exemption dispute
The Authority says the case highlights the need for a legislative framework that is more conducive to fostering transformation and incubation models.
Insurers must report number of personal lines claims in 2025
The FSCA says the information helps it to monitor the extent to which insurers are delivering fair outcomes for consumers.
Geopolitical conflict | South African insurers urged to reassess exposure
An interconnected conflict environment is driving risks, with local insurers advised to review policy wording, reinsurance arrangements, and portfolio concentrations.
Geopolitical conflict raises questions about war exclusions in insurance policies
Businesses and travellers should review how war exclusions, sanctions clauses, and territorial limits may affect cover, says PSG.
PI policy: High Court rules against broker in Covid-related claim
The judge finds that a policy operating on a claims-made basis responded according to when the claim was made, not when the alleged negligence occurred.
Santam underwriting surge lifts profitability well above targets
Lower weather-related claims and disciplined pricing helped lift underwriting profitability in 2025, pushing margins above the insurer’s long-term target range.
Gig workers risk claim rejections by choosing the wrong cover
Opting for personal cover to save on premiums can backfire. Insurers may reject claims if income-generating use was not disclosed.
PSG Financial Services announces board leadership change
Founder Willem Theron will step down as non-executive chairperson.
When insurance claims are declined: how exclusions work
A complaint reviewed by the National Financial Ombud Scheme highlights how exclusions linked to unlawful conduct are assessed.
African insurers link US$52bn in assets to ESG targets, report finds
The Nairobi Declaration on Sustainable Insurance outlines ESG-linked assets, product development, and governance trends across Africa.
Why cyber resilience matters more than ever for insurance brokers
Brokers sit at the centre of the digital risk landscape because of the nature of the information they manage and store.
SCA clarifies when liability disclaimers fail to exclude delictual claims
Exclusion clauses will not operate where indemnities are not properly concluded with each participant and brought to their attention.
Under fire: the risks reshaping short-term insurance in SA
Interconnected hazards are altering claims patterns and capital pressures for insurers – shifting priorities for brokers and corporate risk teams, says PSG Insure.
Ex-Home Affairs employee jailed for funeral insurance fraud
The former employee abused her access to the National Population Register to manipulate death records.
A digitally enabled practice is key to broker success, says Santam
Technology adoption matters less than how well it is integrated into workflows, skills development, and client engagement in a complex insurance environment.
Global risks are landing closer to home for SA businesses
While local risk rankings align with global patterns, infrastructure fragility, business interruption, and cybercrime leave SA firms particularly exposed to cascading disruptions.
