
Clearer communication can prevent many motor insurance disputes
The NFO says proactive disclosure, better underwriting conversations, and stronger intermediary oversight will benefit customers and insurers alike.
Strong engagement, clear records of advice, and a culture of ethics can help F&I professionals build trust and improve customer outcomes.

The NFO says proactive disclosure, better underwriting conversations, and stronger intermediary oversight will benefit customers and insurers alike.

Hybrid working, guaranteed bonuses, and fully paid parental leave are less common, even though employees rate them highly.

The Code emphasises proportional information processing in gated environments and aims to standardise lawful access-control practices.

Advisers can reduce last-minute pressure by breaking the remaining hours into shorter, more manageable sessions instead of cramming courses into a final rush.

The judgment strengthens constitutional protections for homeowners by rejecting speculative ‘drive-by’ property valuations used in foreclosure proceedings.

The Portfolio Committee will ask the Department of Health for a briefing on the implications of the Constitutional Court’s ruling.

The life insurer could not rely on the date of the pathology report to deny cover after premiums had already lapsed.

GIB Insurance Brokers says firms storing larger fuel volumes on-site should ensure insurers are informed and that sums insured reflect the increased exposure.

The insurer anticipates additional claims from the recent storms in the Western Cape, although the full impact is not yet clear.

The regulator alerts the public to scammers who are abusing the names and branding of three authorised FSPs to solicit funds.

Foreign-registered vehicles entering or leaving South Africa will have to be declared on the Traveller Management System from 1 June.

The High Court’s decision shows how commission-style lead arrangements can be characterised as FAIS intermediary services, with enforceability consequences.

Treasury and the SARB say the proposals are not intended to criminalise crypto possession and have extended the deadline to comment.

The judgment confirms that the Tax Administration Act and Tax Court Rules do not restrict appearances to admitted legal practitioners.

The main pressure on petrol prices is coming from global crude markets and freight costs rather than taxes alone.

Leave to appeal was also refused in Hollard’s linked recovery case, where the Court ordered R39.8m to the insurer under indemnity and suretyship arrangements.

A new report suggests the next phase of AI will not simply automate tasks but reshape employee roles and change what companies value in their workforce.