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Important changes to General Code of Conduct and Fit and Proper requirements – Moonstone webinar explains impact of changes on you

Towards the end of June 2020, the Financial Sector Conduct Authority (FSCA) published the final amendments to the General Code of Conduct as well as Fit and Proper requirements under the FAIS Act. According to the FSCA, the amendments were necessary to contribute to the fulfilment of their legislated objectives and is ultimately intended to promote […]

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Working from home – Can you claim from SARS?

“Amid some uncertainty, SARS has confirmed that full-time employees will be able to claim home-office expenses during lockdown. But you have to work from home for at least six months of the tax year. And you can’t just work from your dining room table,” a SARS spokesperson confirmed to Business Insider SA. In a recent […]

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Consumer online expectations – A lot more focus required

Less than half of all the consumers who reached out to their bank and insurer on social media received a response from their service provider. This was the finding in a recent BrandsEye’s report analysing social media conversation of banks, insurers, and telecommunication companies in East, West, and Southern Africa. In the study, BrandsEye used […]

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