Chatbots and the Future of Insurance
If your insurance business or brokerage does not have a digital component to its overall strategy you are what we would call a sitting duck. The fact is, tomorrow’s insurance is here. It […]
Insurance
The Digital Revolution in Insurance
The future is not out there, somewhere in the, um, future. It is here. A recent posting by Forbes of a blog by Bain Insights contains the following examples of where we are […]
The Journey to On-Demand Insurance
Worldwide references to “disruption” and the “on-demand economy” have been around long enough for us to have witnessed the start of its meteoric rise and globally, parts of the transport, food and general […]
Carelessness can be Costly
The latest determination by the FAIS Ombud provides clear evidence that the moving of an insurance book is not merely a routine admin matter which can be left in the hands of others. […]
Fraudulent Insurance Claim Backfires Badly
A fairly humorous article on a serious topic recently appeared in the Natal Mercury. The following synopsis was published in Legalbrief Today: A fraudulent insurance claim for R4 500 for a water-damaged cellphone […]
Charges in Respect of Investment Policies
The Long-term Ombud recently published two examples of excessive charges on endowment policies which confirmed the view that a revision of product provider costs is possibly a bigger problem than advisor fees. This […]
Information Letter on Benefit Amount Increase for Assistance Policies
Further to the recent increase in the maximum amount announced by the Minister of Finance, an information letter was published to provide guidance on the correct interpretation of the information. The change stems […]
