Fraud floods complaints as banking ombud speeds up resolutions
Mobile banking fraud, phishing, and vishing drove 30% of all complaints, highlighting fraud as the leading issue in the Banking Division’s first year under the NFO.
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Link between size of household investments and financial advice
The research also finds that South Africans turn to advisers primarily in times of uncertainty or when faced with a personal crisis.
Where the money goes: how South Africans are spending – and why cash is dying out
A new report shows that while most spending still goes to food, fuel and travel, the real shift is in how South Africans are paying – with digital tools rapidly replacing cash across all age and income groups.
FSCA discloses approach to regulating a rapidly changing financial sector
Unathi Kamlana says the Authority will support the integration of advanced technologies and strengthen frameworks for consumer protection, cyber resilience, and financial inclusion.
Nethengwe to lead OM Bank as launch draws near
With regulatory approval secured, Old Mutual Bank is set to debut later this year, offering a digital-first banking experience tailored for South Africa’s mass market.
Access Bank and Sava aim to transform small-business banking in SA
Sava, a fintech startup backed by Access Bank South Africa, has received regulatory approval to launch a digital banking platform tailored to SMEs.
Ombudsman’s report unveils banking blunders and customer missteps
The cases dealt with by the banking ombudsman last year included a home auctioned for far below its value and fraud linked to a stolen phone.
