Technology is reshaping financial services
The COVID-19 pandemic and lockdown have changed the way we interact with each other. Most of us have embraced digital solutions and carried on with our jobs, but in a different manner altogether. […]
CMS receives 46 Bonitas complaints, investigates two urgent cases
The regulator says it is monitoring the situation and sees signs of improvement, but some members continue to report difficulties accessing healthcare and resolving claims.
FAIS Ombud uncovers doubtful practice – Provider “misunderstands” its own policy wording
The Office of the FAIS Ombud often receives complaints related to alleged unfair rejection of claims. One of the latest deals with the calculation of a waiting period that may be imposed in […]
Long-term insurance a beacon of hope – When days are dark…
The Association for Savings and Investment South Africa (ASISA) just published its half yearly long-term insurance statistics. Seldom has there been a better time to reinforce the importance of life assurance than what […]
FPI and ASSA join forces – Working together in interest of clients
The Financial Planning Institute (FPI) and the Actuarial Society of South Africa (ASSA) have signed a Memorandum of Understanding (MOU) that will see these professional bodies work together to help retirement fund members […]
FPI and ASSA join forces – Working together in interest of clients
The Financial Planning Institute (FPI) and the Actuarial Society of South Africa (ASSA) have signed a Memorandum of Understanding (MOU) that will see these professional bodies work together to help retirement fund members […]
Financial Services Providers – FSCA warns public to always check authorisation
In various press releases last week the FSCA has advised members of the public to always check that an entity or individual is registered with the FSCA to provide Financial Advisory & Intermediary […]
Financial Services Providers – FSCA warns public to always check authorisation
In various press releases last week the FSCA has advised members of the public to always check that an entity or individual is registered with the FSCA to provide Financial Advisory & Intermediary […]
FCA BI test case in UK – Judgment mostly in favour of policyholders
Let me at the outset just caution against popping the champagne corks too soon. The UK Court found in favour of the arguments advanced for policyholders by the FCA on the majority of […]
FCA BI test case in UK – Judgment mostly in favour of policyholders
Let me at the outset just caution against popping the champagne corks too soon. The UK Court found in favour of the arguments advanced for policyholders by the FCA on the majority of […]
Urgency of the essence in BI dispute
In view of the important role that the hospitality industry plays in the economy, it is imperative that legal clarity is obtained as soon as possible. The FSCA has decided to put its […]
Urgency of the essence in BI dispute
In view of the important role that the hospitality industry plays in the economy, it is imperative that legal clarity is obtained as soon as possible. The FSCA has decided to put its […]
BI claims – Santam concludes R1 billion relief payments
Santam recently announced that they have paid just over R1 billion in interim relief to policyholders in the hospitality, leisure and non-essential retail services industries, who have the Contingent Business Interruption (CBI) extension in […]
BI claims – Santam concludes R1 billion relief payments
Santam recently announced that they have paid just over R1 billion in interim relief to policyholders in the hospitality, leisure and non-essential retail services industries, who have the Contingent Business Interruption (CBI) extension in […]
Younger drivers reduced mileage during lockdown – Discovery Insure data
An analysis of Discovery Insure’s clients’ driving behaviour during the national lockdown indicates that its best drivers reduced their mileage by up to 89%, and younger drivers reduced their mileage more than older […]
Digital transformation – COVID fast tracked use of technologies
The COVID-19 crisis has accelerated the use of technologies and digital transformation in businesses. According to research conducted by Vodafone recently, 71% of businesses have made at least one new technology investment in […]
Online collaboration for financial advisers – Make Videosign part of your business process
A recent Gartner poll showed that 48% of employees will likely work remotely at least part of the time after COVID-19 versus 30% before the pandemic. The pandemic has therefore forced the adoption […]
COVID-19 – Impact on financial results
Over the last few weeks some of the major financial services companies released their results. How, if at all, have headline earnings been impacted because of the coronavirus pandemic and the associated lockdown? […]
