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Tag Archives | Santam


Santam 2019 Broker Award winners – Important role of intermediary stressed

Last week, Santam announced its 2019 Broker Award winners after cancelling the Broker Award sessions, an annual highlight on the Intermediary Business calendar, because of COVID-19. Andrew Coutts, Head: Intermediated Business at Santam, says while they are disappointed that they are unable to engage with brokers in person this year, they are pleased they are […]

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Santam’s ST Insurance Barometer – Risk increase cannot be addressed by merely hiking premiums

Although South Africans believe that insurance provides them with peace at mind, more than half polled in a recent study indicated that affordability was a key barrier to uninsured risks. These were just some of the key findings of the Santam Short-Term Insurance Barometer, South Africa’s first general insurance barometer. The survey specifically measured the […]

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SA Motor Body Repair Association Awards – Santam takes top honours

The short-term insurer, Santam, has won the prestigious SA Motor Body Repairers’ Association (SAMBRA), Insurer of the Year award for the second consecutive year. The annual SAMBRA Awards honour top vehicle insurers and original equipment manufacturers (OEMs), as well as paint and equipment suppliers for their contribution to the sustainability of motor body repairers in […]

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New Chairman of Santam Board – Vusi Khanyile appointed

The Board of Santam recently announced the appointment of Mr Vusumuzi (Vusi) Phillip Khanyile as its chairperson with effect from 1 July 2018. Mr Khanyile joined the Santam board as an Independent Non-Executive Director on 23 April 2018, having previously served as a director between April 2010 and May 2013. He also served as Chairman of the Board from 2 June 2010 to […]

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SA drivers love their cars

A national client survey by Santam revealed interesting and surprising attitudes of drivers towards their vehicles, including emotional attachment and feelings of despondency if dispossessed of their much-loved cars. 64% “very or extremely attached’” to their vehicle 4 in 10 have named their ‘wheels’ 37% “unable to function” without their car However, 45% do not […]

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Santam makes TCF decision

An Operational Circular titled “Settlement of claims on damaged or stolen vehicle tyres and shock absorbers/springs”, issued on 24 January 2017, provides a good example of Treating Customers Fairly in action. Commercial and Personal lines Motor policies cover loss of or damage to the insured vehicle. Without loss or damage the Company is not liable. Damage to […]

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Dekking vir volle finansieringsbedrag

Die FAIS Ombud het onlangs bevind dat ‘n makelaar aanspreeklik gehou moet vir die verlies van ‘n kliënt wat betref die verskil tussen die versekerde bedrag en die uitstaande skuld aan die bank. Ons het by Santam gaan kers opsteek en die volgende antwoord ontvang. Vraag: Wat is julle standpunt rondom dekking vir ‘n voertuig, […]

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