
Flood and fire claims dent Santam’s underwriting performance
The insurer anticipates additional claims from the recent storms in the Western Cape, although the full impact is not yet clear.

The insurer anticipates additional claims from the recent storms in the Western Cape, although the full impact is not yet clear.

The GIFT City operation, together with the Lloyd’s syndicate and Avatar acquisition, is part of the group’s move to broaden its risk base and underwriting capabilities.

Santam’s Fanus Coetzee says the real value of an intermediary is not at sale, but when a client needs clarity, reassurance, and help after a loss.

Nine weather stations have been installed across South Africa to improve early warning systems as severe weather events intensify.

The move of its Guidewire platform marks a change in how policies and claims are processed and managed.

A breakdown of the results shows how the group’s main business clusters performed as it continues repositioning for growth across South Africa, Africa, and India.

Sanlam reported record new business volumes and strong client inflows in 2025, but several weaker headline indicators drew investor attention following the results release.

Currency movements, bond market distortions, reinsurance losses, and strategic investment spending combined to weigh on Sanlam’s reported results.

Lower weather-related claims and disciplined pricing helped lift underwriting profitability in 2025, pushing margins above the insurer’s long-term target range.

The licence allows the insurer to operate as an International Insurance Office within India’s financial hub.

As AI reshapes workplace decisions, legal experts and insurers warn that professional indemnity and D&O exposure is rising fast.

Technology adoption matters less than how well it is integrated into workflows, skills development, and client engagement in a complex insurance environment.

Shifting storm patterns and intensifying events are reshaping agricultural risk and making robust crop insurance indispensable.

South Africa’s leading short-term insurer is set to underwrite international property, marine, cyber, and more from January 2026.

Parametric insurance offers smallholder farmers a lifeline against climate shocks, with payouts triggered by predefined weather events rather than traditional claims processes.

South Africa ranks 4th worst in the world for road safety, with rising accident claims underscoring the need for appropriate protection.

The net result from financial services grew by 20% to about R8.08bn, with general insurance the standout in the six months to the end of June.