
Trust is an insurance broker’s ‘moat’ in the digital era
Santam’s Fanus Coetzee says the real value of an intermediary is not at sale, but when a client needs clarity, reassurance, and help after a loss.

Santam’s Fanus Coetzee says the real value of an intermediary is not at sale, but when a client needs clarity, reassurance, and help after a loss.

MBSE’s CPD combinations help advisers and FSPs to complete their annual requirements while focusing on ethics, conduct, communication, and regulatory readiness.

Nine weather stations have been installed across South Africa to improve early warning systems as severe weather events intensify.

Rapid growth in South Africa’s fintech sector is giving way to a tougher phase shaped by regulation, competition, and the race for customer trust.

Inspections highlight persistent gaps in professional scepticism and the growing challenges of integrating technology into audits.

With 31 May approaching, advisers face a tighter window and higher stakes – choosing CPD that delivers practical value, not just compliance.

Guidance under development signals stricter application of existing rules to sustainability claims and disclosures.

Rare but complex EV fire incidents are forcing insurers to rethink pricing, claims, and underwriting models.

New guidance forces CASPs to verify and transmit transaction data in real time – or halt the transfer.

Fusion has applied for leave to appeal a High Court order that interdicted it from issuing certain construction guarantees and found them to be insurance business.

Discussion paper weighs regulation, codes and hybrid options as data quality and governance risks come into focus.

The FIC is inviting industry comment on draft guidance that sets out how institutions must complete and submit their 2026 risk and compliance returns before the April deadline.

Motor insurance data shows most rejected claims are still driven by preventable driver behaviour, with direct implications for underwriting, advice and client risk.

Rulings show weak controls can force retirement funds to repay benefits years later, with interest.

Missed submissions could trigger enforcement as the Regulator scrutinises how firms handle access to information requests.

Sanlam and Momentum outline how they are managing workforce, operations, and risk as the Bonitas transition proceeds despite an unresolved court challenge.

The group plans to combine healthcare and financial data to refine risk assessment and product pricing.