
Clearer communication can prevent many motor insurance disputes
The NFO says proactive disclosure, better underwriting conversations, and stronger intermediary oversight will benefit customers and insurers alike.

The NFO says proactive disclosure, better underwriting conversations, and stronger intermediary oversight will benefit customers and insurers alike.

GIB Insurance Brokers says firms storing larger fuel volumes on-site should ensure insurers are informed and that sums insured reflect the increased exposure.

The GIFT City operation, together with the Lloyd’s syndicate and Avatar acquisition, is part of the group’s move to broaden its risk base and underwriting capabilities.

Santam’s Fanus Coetzee says the real value of an intermediary is not at sale, but when a client needs clarity, reassurance, and help after a loss.

MBSE’s CPD combinations help advisers and FSPs to complete their annual requirements while focusing on ethics, conduct, communication, and regulatory readiness.

Nine weather stations have been installed across South Africa to improve early warning systems as severe weather events intensify.

Rapid growth in South Africa’s fintech sector is giving way to a tougher phase shaped by regulation, competition, and the race for customer trust.

Inspections highlight persistent gaps in professional scepticism and the growing challenges of integrating technology into audits.

With 31 May approaching, advisers face a tighter window and higher stakes – choosing CPD that delivers practical value, not just compliance.

Guidance under development signals stricter application of existing rules to sustainability claims and disclosures.

Rare but complex EV fire incidents are forcing insurers to rethink pricing, claims, and underwriting models.

New guidance forces CASPs to verify and transmit transaction data in real time – or halt the transfer.

Judgment confirms that such guarantees require licensing under the Insurance Act, resolving a long-running classification dispute.

Discussion paper weighs regulation, codes and hybrid options as data quality and governance risks come into focus.

The FIC is inviting industry comment on draft guidance that sets out how institutions must complete and submit their 2026 risk and compliance returns before the April deadline.

Motor insurance data shows most rejected claims are still driven by preventable driver behaviour, with direct implications for underwriting, advice and client risk.

Rulings show weak controls can force retirement funds to repay benefits years later, with interest.