From fraud listings to repossessions: inside the credit ombud’s case files
The NFO’s case studies show how disputes over evidence, process failures, and consumer rights can escalate into costly battles between credit providers and customers.
NCA
SCA settles conflicting views on jurisdiction for ‘shortfall’ claims
The SCA rules that section 127(8) of the NCA empowers Magistrates’ Courts to hear these claims, but it does not bar High Court proceedings.
NCR signals tougher affordability enforcement as vehicle finance risks mount
Lenders and dealers should dig deeper into living costs, dependants, and insurance obligations to avoid stretching consumers beyond their means.
Are you a credit provider? Moonstone webinar explains what the RCR requires
Attend this practical session on PCC 23A, Directive 11, and the steps needed to submit a complete and defensible return.
Debt counselling is designed for financial distress, not convenience
The Credit Association of South Africa sets out key aspects of the process that consumers should understand.
Fusion challenges finding guarantees fall under Insurance Act
Fusion has applied for leave to appeal a High Court order that interdicted it from issuing certain construction guarantees and found them to be insurance business.
Court clarifies boundary between NCA enforcement and Insolvency Act remedies
The High Court rejects arguments that excess transactions processed during a system error amounted to unlawful credit extension.
MBSE hits the road: bringing F&I training directly to dealerships
MBSE visits automotive dealerships to equip F&I professionals with CPD, FICA, and POPIA training tailored for their workplace needs.
Consumers can cancel defective, financed purchases using common law
The SCA rules that buyers may rely on actio redhibitoria to unwind financed vehicle purchases marred by latent defects, even when the deal falls under the NCA.
High Court: credit providers must get section 129 notices right
A subsequent, corrected section 129 notice cannot cure defects in the original notice once summary judgment proceedings have begun.
I-SCA icacisa ngokuba semthethweni ‘kwemirhumo yendlela’ kwizivumelwano zemali zezithuthi
INkundla ithi ababoneleli ngetyala kufuneka baqinisekise ukungafihli ngokupheleleyo ekuvezeni uhlobo, iindleko, kunye neziphumo zenkxaso-mali yeze ntlawulo.
NDCA pushes for fit and proper requirements for debt counsellors
The Association’s proposal will embed COFI’s principles and the TCF outcomes into debt-counselling practice.
SCA: Bank’s settlement agreements circumvented the NCA’s protections
The Supreme Court confirms that any post-default restructuring of NCA-regulated loans must comply strictly with the Act.
SCA clarifies legality of ‘on-the-road fees’ in vehicle finance agreements
The Court says credit providers must ensure full transparency in disclosing the nature, cost, and financing implications of these charges.
Business groups criticise withdrawal of NCA amendments
The Regulations have allowed credit bureaus to obtain consumer information from educational institutions for the past 19 years.
Staying ahead of regulatory change: why ongoing training is non-negotiable
As regulatory enforcement escalates, MBSE’s specialised FICA, POPIA and NCA short courses provide financial professionals with the most practical way to stay compliant, avoid costly penalties, and build lasting client trust.
Draft NCA regulations widen credit-data scope and tighten affordability tests
An affordability assessment will require lenders to recognise revenue from commercial activity funded by credit and the potential realisation of assets.
