Hollard refreshes brand positioning around greater certainty
The insurer says its new positioning reflects the need to help customers navigate interconnected risks and make more confident decisions in a changing world.
Insurtech
Santam’s Lloyd’s bet faces R550m loss as revenue lags costs
Santam’s new Lloyd’s syndicate is expected to post a loss of up to R550m in 2026, even as group earnings and international premium growth remain strong.
Behind the rewards, a much bigger Vitality business
What began as a programme rewarding healthier behaviour now spans insurance, healthcare, technology and more than 50 million members worldwide.
When AI becomes the risk, who will insure it?
iTOO is building an AI insurance book cautiously, using performance data, international experience, and reinsurance to price a risk that is still evolving.
Kandua launches AI home maintenance companion
Jess helps homeowners to diagnose repair problems, estimate costs, and connect with contractors, illustrating how AI is expanding beyond insurance into everyday customer services.
Santam names head for new India reinsurance business
The GIFT City operation, together with the Lloyd’s syndicate and Avatar acquisition, is part of the group’s move to broaden its risk base and underwriting capabilities.
Discovery Bank enters next phase of ‘super bank’ strategy
The bank says its AI-driven banking and fraud prevention systems have reduced fraud on flagged transactions by 85%.
Naked’s ChatGPT app signals where insurance distribution may be heading
The insurtech says the new app is a step towards a future where AI assistants could help consumers to manage and automate parts of their insurance decisions.
Santam shifts core insurance systems to the cloud
The move of its Guidewire platform marks a change in how policies and claims are processed and managed.
Global Vitality businesses gain momentum as AI platform moves into deployment
Stronger UK results, continued growth in China, and the rollout of a new AI-enabled Vitality platform lifted Discovery’s global operating profit.
How insurers can anchor consumers in a changing risk landscape
Rapid, transparent claims processing and simplified policy wording are key to building trust. Firms that demonstrate protection consistently can contribute to a resilient market.
SA leads Africa’s insurance market – but execution will define the next wave
Despite high penetration and digital sophistication, local insurers must turn strategy into action, embedding cover, simplifying products, and building ecosystems to capture the continent’s next growth opportunity.
Facing the future: how insurance is evolving to tackle uncertainty
Santam’s Thabiso Rulashe on how insurers are adapting to stay resilient – and profitable – in an era of rising risks.
South African insurers harness AI to spot risks sooner and serve clients better
From early-warning systems in liability cover to behaviour-based motor premiums, local insurers are adapting AI tools to South Africa’s unique risks.
Naked secures R700 million for AI-powered insurance
Naked will use the largest African insurtech investment to date to scale its AI-driven insurance platform and expand its product range.
Will insurtech disruptors topple insurance giants?
Old Mutual Insure’s chief commercial officer weighs in on the trends set to define the short-term industry over the next decade.
Insurtech founder shares the skinny on getting ahead in a competitive market
Local insurtech startup shows how it’s done in the face of a significant decline in global venture capital funding.
