
Preserved, but scattered: the new retirement savings challenge
As members leave compulsory preserved savings behind when changing jobs, fragmentation across funds may make it harder to manage fees, investments, and progress towards retirement.

As members leave compulsory preserved savings behind when changing jobs, fragmentation across funds may make it harder to manage fees, investments, and progress towards retirement.

The outcomes-based framework links product and service governance with customer expectations and the experience that follows.

The FSCA’s investigation forms part of a wider sequence of governance developments at the state-owned asset manager.

Late-payment interest now accounts for almost half of arrears, suggesting unpaid contributions are remaining outstanding for longer.

The Authority’s three-year roadmap also outlines upcoming reforms affecting financial markets, retirement funds, payment services, and cross-sector regulation.

The regulator reports steady progress in licensing while sharing lessons from its AML inspections of authorised providers.

Compliance officers may continue using a risk-based approach to determining visit frequencies instead of complying with the prescribed minimum intervals.

The extension preserves the existing framework allowing qualifying juristic representatives to collect and deal with insurance premiums on behalf of insurers.

Qualifying Category I and Category IV underwriting-manager FSPs remain exempt from the section 13 requirement, subject to the existing conditions.

Qualifying Category I FSPs that handle insurance premiums on behalf of insurers may continue relying on the existing exemption until 30 June 2029.

Qualifying providers and certain juristic representatives will continue to benefit from targeted regulatory relief, with the existing exemption conditions unchanged.

The ruling explains why exemption applications require objective statutory grounds rather than pleas for indulgence.

The proposed reforms could require significant operational changes for insurers, but industry experts believe they address only part of the problem.

The regulator’s concerns include alleged high-pressure sales tactics, unrealistic return promises, and inadequate disclosures to clients.

The decision highlights the distinction between punishing misconduct and compensating consumers who claim to have suffered losses.

The FSCA identifies schemes using fake affiliations, cloned identities, and unrealistic return promises to attract funds.

Even smaller firms will need to demonstrate fair treatment, as the regime makes proportionality a matter of scale, not exemption.