
F&I professionals urged to turn compliance into customer value
Strong engagement, clear records of advice, and a culture of ethics can help F&I professionals build trust and improve customer outcomes.

Strong engagement, clear records of advice, and a culture of ethics can help F&I professionals build trust and improve customer outcomes.

MBSE’s CPD combinations help advisers and FSPs to complete their annual requirements while focusing on ethics, conduct, communication, and regulatory readiness.

Rapid growth in South Africa’s fintech sector is giving way to a tougher phase shaped by regulation, competition, and the race for customer trust.

Treasury takes the next step in financial sector reform.

Omnibus AML/CFT Bill also gets the nod for tabling.

Officials outline key supervisory areas affecting financial institutions, with a focus on governance, AML controls, cyber resilience, and consumer-facing risks.

The Authority urges financial firms to assess the likely impact of the COFI framework across governance, licensing, product design, and data.

Unathi Kamlana says regulation must evolve with a more complex, technology-driven financial sector, with greater focus on accountability and customer outcomes.

Regulatory initiatives across payments, digital assets, open finance and embedded finance are expected to progress this year.

The Bill largely clarifies and strengthens existing AML/CFT expectations rather than introducing a new regulatory philosophy.

The National Debt Counselling Association is pushing for a regulated mechanism to remove consumers from incomplete debt counselling caused by life-changing events.

The Association’s proposal will embed COFI’s principles and the TCF outcomes into debt-counselling practice.

The agenda includes the OMNI-Risk Return, COFI, FICA Business Risk Assessments, and practical cyber-resilience guidance.

The new Integrated Regulatory System will deliver a single, unified view of entities and support an activity-based supervisory model aligned to COFI’s principles.

Registration is open for Moonstone Compliance’s Regulatory Update Webinar on 12 November.

The draft Rules for the Office of the Pension Funds Adjudicator formalise existing procedures and align the OPFA with COFI and the cross-scheme framework.

Expanding the Office’s mandate to include disputes involving advice will enhance member protection, but there are concerns over jurisdictional overlaps and operational costs.