
COFI will connect what financial institutions offer, say, and deliver
The outcomes-based framework links product and service governance with customer expectations and the experience that follows.

The outcomes-based framework links product and service governance with customer expectations and the experience that follows.

Developed in response to industry demand, the online course focuses on building the regulatory knowledge aspiring Key Individuals need for their oversight responsibilities.

With COFI on the horizon, the webinar will unpack its practical implications alongside key regulatory, enforcement, and FICA developments.

The Authority’s three-year roadmap also outlines upcoming reforms affecting financial markets, retirement funds, payment services, and cross-sector regulation.

Even smaller firms will need to demonstrate fair treatment, as the regime makes proportionality a matter of scale, not exemption.

Old Mutual Corporate says the real COFI test is cultural: funds must start with the member outcome and build governance around it.

The Authority is adapting its supervisory model, regulatory framework, and systems to support an outcomes-based approach to conduct regulation.

COFI’s outcomes-based framework may push governance responsibility beyond trustees and require umbrella funds to prove that members are better off.

Strong engagement, clear records of advice, and a culture of ethics can help F&I professionals build trust and improve customer outcomes.

MBSE’s CPD combinations help advisers and FSPs to complete their annual requirements while focusing on ethics, conduct, communication, and regulatory readiness.

Rapid growth in South Africa’s fintech sector is giving way to a tougher phase shaped by regulation, competition, and the race for customer trust.

Treasury takes the next step in financial sector reform.

Omnibus AML/CFT Bill also gets the nod for tabling.

Officials outline key supervisory areas affecting financial institutions, with a focus on governance, AML controls, cyber resilience, and consumer-facing risks.

The Authority urges financial firms to assess the likely impact of the COFI framework across governance, licensing, product design, and data.

Unathi Kamlana says regulation must evolve with a more complex, technology-driven financial sector, with greater focus on accountability and customer outcomes.

Regulatory initiatives across payments, digital assets, open finance and embedded finance are expected to progress this year.