
Short-term insurers strengthen customer experience, but execution gaps persist
The 2025 CE Index places short-term insurers mid-table within financial services, with clear differences emerging between brands and channels.
SCOPA says the RAF 1 form may have kept claims out of the system, leaving the Fund exposed to a wave of unrecognised liabilities if it is set aside.

The 2025 CE Index places short-term insurers mid-table within financial services, with clear differences emerging between brands and channels.

This edition of Cover to Cover looks at how members can plan, track, and optimise their medical savings to reduce out-of-pocket costs and get the most from their benefits.

Exclusion clauses will not operate where indemnities are not properly concluded with each participant and brought to their attention.

The National Prosecuting Authority says the forfeiture follows an impersonation scheme that led to payments exceeding R22m.

The Revenue Laws Amendment Act settles the treatment of provident and provident preservation fund members aged 55 or older on T-day.

Interconnected hazards are altering claims patterns and capital pressures for insurers – shifting priorities for brokers and corporate risk teams, says PSG Insure.

Parliament reiterates concerns about financial management and governance highlighted in recent audit outcomes.

Bonitas’ decision to change administrators comes amid a CMS investigation and High Court proceedings involving its former service provider.

With no inflation adjustment in 2025, PIT collections rose sharply, increasing the burden on individuals without changes to the headline rates.

As optimism rises and valuations stretch, there is a shift from broad exposure to disciplined, valuation-driven analysis.

Was a beneficiary nomination signed under a power of attorney and submitted after death valid?

As AI reshapes workplace decisions, legal experts and insurers warn that professional indemnity and D&O exposure is rising fast.

Satrix says the lack of investable income indices has driven its move into active management, starting with a conservative income ETF.

The former employee abused her access to the National Population Register to manipulate death records.

Recent COIDA amendments overhaul workplace safety, claims, and compliance rules, creating new obligations for employers and expanded rights for employees.

The shift from prime to a repo-plus model won’t cut your debt overnight, but it promises more transparent lending.

Political risks and violence have reached their highest position in the Allianz Risk Barometer, reflecting rising concern over war perils, civil unrest, and sabotage.