
Funds on the hook as Adjudicator flags failures in benefit payments
Rulings show weak controls can force retirement funds to repay benefits years later, with interest.

Rulings show weak controls can force retirement funds to repay benefits years later, with interest.

Industry experts say that small, unclaimed pots left behind by members pose a growing challenge that must be managed to protect long-term retirement outcomes.

The Supreme Court of Appeal did not address the substantive issues, finding that a change in circumstances rendered the appeal moot.