
The COFI shift that could reshape customer disclosure
Section 31 of the Bill offers a window into a conduct framework built around relationships, outcomes, and ongoing institutional accountability.

Section 31 of the Bill offers a window into a conduct framework built around relationships, outcomes, and ongoing institutional accountability.

The FSCA’s Lezanne Botha explains why signed forms and completed disclosures are not enough, and what evidence can show that advice was suitable and customers were treated fairly.

The NCC’s draft guidelines include financial institutions and insurers, giving businesses five months to prepare for monthly database cleansing and enforcement.

COFI would require FSPs to have systems capable of producing reliable, regulator-ready information when the FSCA requires it.

The reporting framework requires financial institutions to assess materiality promptly and provide regulators with information even while an incident is being investigated.

Institutions will have to identify and verify owners, assess their honesty and integrity at least every two years, and report beneficial-owner information to regulators.

Moonstone Compliance will explore what the FSCA’s changing supervisory approach means for smaller practices and how they can respond proportionately.

The Bill re-organises existing asset-protection obligations into a fiduciary framework that places greater emphasis on governance, evidence, and customer protection.

The outcomes-based framework links product and service governance with customer expectations and the experience that follows.

With COFI on the horizon, the webinar will unpack its practical implications alongside key regulatory, enforcement, and FICA developments.

Financial institutions must move beyond monitoring and focus on resilience, containment, and recovery under compressed timelines.

As third-party submissions open, SARS urges employers to file early and accurately or risk triggering errors, delays and taxpayer verifications.

With the transition period now over, financial institutions that offer education initiatives must align with the FSCA’s requirements on governance, evaluation, and accountability.

From 1 March, new frameworks will impose expanded due diligence and information-exchange obligations on exchanges, custodians and banks.

South Africa’s leading short-term insurer is set to underwrite international property, marine, cyber, and more from January 2026.

The regulators will issue a discussion paper to clarify governance, disclosure, and consumer-protection expectations.

The recordings of the three webinars on the Return can be viewed on the FSCA’s YouTube channel.