
Preparing for COFI: ‘fair outcomes’ will be the new compliance test for FSPs
Even smaller firms will need to demonstrate fair treatment, as the regime makes proportionality a matter of scale, not exemption.

Even smaller firms will need to demonstrate fair treatment, as the regime makes proportionality a matter of scale, not exemption.

The NFO says proactive disclosure, better underwriting conversations, and stronger intermediary oversight will benefit customers and insurers alike.

Inspections highlight persistent gaps in professional scepticism and the growing challenges of integrating technology into audits.

The FSCA’s latest action highlights the regulatory risks for individuals who may have been linked to the BHI Trust scheme.

Twin enforcement actions show sustained pressure on unauthorised operators and market misconduct.

Guidance under development signals stricter application of existing rules to sustainability claims and disclosures.

Milestone caps Kieswetter’s tenure as a new commissioner prepares to take office from 1 May.

New guidance forces CASPs to verify and transmit transaction data in real time – or halt the transfer.

Fusion has applied for leave to appeal a High Court order that interdicted it from issuing certain construction guarantees and found them to be insurance business.

Discussion paper weighs regulation, codes and hybrid options as data quality and governance risks come into focus.

Motor insurance data shows most rejected claims are still driven by preventable driver behaviour, with direct implications for underwriting, advice and client risk.

Rulings show weak controls can force retirement funds to repay benefits years later, with interest.

Missed submissions could trigger enforcement as the Regulator scrutinises how firms handle access to information requests.

Old Mutual findings and industry commentary show gambling is reshaping spending, eroding savings, and drawing policy attention, with implications for employers and advisers.

A joint NCC and CGSO paper highlights rising e-commerce complaints and regulatory gaps, with proposed reforms set to reshape platform accountability and consumer protection.

MBSE launches two practical CPD programmes to help advisers meet crypto compliance requirements and learn from ombud rulings shaping the financial services industry.

Using AI and third-party data, SARS identified some 100 000 high-income earners who were not registered for tax.