Kandua launches AI home maintenance companion
Jess helps homeowners to diagnose repair problems, estimate costs, and connect with contractors, illustrating how AI is expanding beyond insurance into everyday customer services.
AI
Connected data is strengthening the fight against tax evasion
Advanced data matching is helping SARS to identify businesses and individuals whose tax affairs do not align with their activities.
South Africans are using AI to shop, but stop short at checkout
Consumers are using AI to compare prices and find products, but most still want human control when it’s time to pay, Visa’s study finds.
Why uncertainty may be today’s biggest investment opportunity
From AI and gold to the future of the US dollar, Allan Gray and Orbis argue that investors don’t need to predict the future to build resilient portfolios.
AI policy rewrite begins as department traces source of fake references
Fictitious references in South Africa’s withdrawn draft National AI Policy may have originated from a translated Chilean source document.
OneSure uses AI to tackle operational complexity across insurers
The brokerage says InsureBot assists with policy interpretation and comparisons, while accountability stays with authorised staff.
Risk-off turn dents Coronation’s closing assets
The company said its closing assets dipped by 2% at the end of March even as average AUM rose by 15% over the half-year.
AI in financial advice: where investors draw the line
Morningstar’s behavioural study shows reactions hinge on the use case and on how advisers explain, govern, and remain accountable for AI-assisted work.
AI impersonation exposes gaps in South African law
Existing legislation can offer some protection against deepfakes and fraud, but enforcement challenges and outdated frameworks leave victims vulnerable.
The office worker is not disappearing – but the job is changing fast
A new report suggests the next phase of AI will not simply automate tasks but reshape employee roles and change what companies value in their workforce.
Discovery Bank enters next phase of ‘super bank’ strategy
The bank says its AI-driven banking and fraud prevention systems have reduced fraud on flagged transactions by 85%.
Trust is an insurance broker’s ‘moat’ in the digital era
Santam’s Fanus Coetzee says the real value of an intermediary is not at sale, but when a client needs clarity, reassurance, and help after a loss.
Sanlam: clients need advisers’ counsel in a more fragmented world
Global shocks may be getting harder to forecast, and the real task is constructing portfolios that can withstand a wider range of outcomes.
Naked’s ChatGPT app signals where insurance distribution may be heading
The insurtech says the new app is a step towards a future where AI assistants could help consumers to manage and automate parts of their insurance decisions.
Why AI could change everything we value about work and wealth
A former Google X executive says humanity faces 12 to 15 turbulent years as AI disrupts jobs, economies, and power structures before ushering in an age of abundance.
The evolution of financial advice: why empathy matters as much as expertise
As financial advice shifts beyond technical solutions, advisers are increasingly valued for their ability to guide clients through behaviour and life’s defining moments.
AI’s ‘jagged frontier’ poses risks for lawyers
The failures of generative AI are concentrated in citation-heavy, consequence-heavy tasks where verification is essential.
