Last week, Santam announced its 2019 Broker Award winners after cancelling the Broker Award sessions, an annual highlight on the Intermediary Business calendar, because of COVID-19.
Andrew Coutts, Head: Intermediated Business at Santam, says while they are disappointed that they are unable to engage with brokers in person this year, they are pleased they are able to recognise intermediary distinction in a different was as the intermediary role has remained crucial. “Now, more than ever, in this time of business unusual that requires rapid adjustment to uncertainty, your expertise and advice continue to transform the lives of clients and their businesses,” Coutts explains.
As in previous years, the insurer recognises excellence in PL, CL, Agri and National Brokers. Each winner will still receive a framed certificate of merit as recognition of achievement. The 2019 Broker Award winners in the respective categories is live on the Santam website.
“Intermediaries have, over the years, cemented the pivotal role they play for insurers and clients. During this new business normal our businesses require shrewd adaptation and an unwavering commitment to service excellence and client value. Now is the time to maintain a positive approach and find the opportunity in the chaos and uncertainty. Thank you for your commitment to Santam and for navigating this journey with us,” concludes Coutts