Bonitas members caught in service disruption after administration switch

The medical scheme says legacy issues contributed to post-transition challenges as members report delays with hospital authorisations and medication approvals.

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Complaints data for short-term insurers

This link will open the complaints data from the Ombudsman for Short-term Insurance’s 2021 annual report. The insurers are sorted by number of complaints per thousand claims (column 5). As the Osti points […]

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