Compensation for Poor Advice
We recently commented in an article about the poor outcomes for clients where the Ombud ruled in favour of them, but where the respondent was unable to pay the costs awarded by the […]
High Court orders insurer to reconsider unfair debarment carried out in 2016
The applicant only became aware in May last year that the decision to debar her constituted administrative action.
Read moreZambian government compromises in mining royalties row
On Monday April 20, the Zambian cabinet approved proposed changes relating to the mining tax regime. The changes imply a reinstatement of the two-tiered tax system. The budget address for the 2015 fiscal […]
Claim Rejection Overturned
Mr. W. (insured) submitted a complaint against his insurer, Dial Direct Insurance, in respect of a vehicle hijacking incident. The insurer rejected the claim on the basis that Mr. W. did not provide […]
Qualifications Lists Updated
The FSB published updated Qualification lists for FSPs and Compliance Officers. If you have a qualification, but is unsure whether it is recognised by the FSB for your specific licence category, this is […]
Clarifying Terminology
A reader recently commented on media releases from various regulatory bodies, complaining that it contains fancy sounding, but confusing terminology for the normal adviser who is only really interested in how changes will […]
Attendance
Candidates are required to be at the venue 30 minutes before the commencement of the examination session. No candidate may enter the examination venue later than 30 minutes after commencement of an examination […]
New ASISA Replacement Standard
A newly published “ASISA Standard on Replacement” is currently being rolled out to the industry. The aim of the revised guidelines is to bring it in line with Treating Customers Fairly outcomes. The […]
Morningstar to assist FSB in CIS Monitoring
As a result of the rapidly changing nature of the financial services landscape in South Africa, the FSB is implementing a new system to ensure that it is able to effectively monitor the […]
RVAF Update
Die Burger reported on Thursday, 16 April 2015, that investors who placed funds with the Relative Value Arbitrage Fund (RVAF) can expect to get some of their money back. This information was contained in the […]
Correct Identification Important
Candidates are requested to read the information supplied prior to the examinations very carefully. Of late, we have experienced an increase in candidates who arrive without proper identification. Please bear in mind that […]
Kenya’s counterproductive anti-terror measures
In reaction to the Garissa massacre, Kenya is taking steps that threaten to do more harm than good. The devastating terror attack on April 2, in which 148 civilians were murdered by Al-Shabaab […]
Debarment Process under Review
The Financial Sector Regulation Bill (FSRB) is a huge document comprising 17 chapters, 242 sections and is 136 pages long. There are, in addition, 4 schedules and 70 pages of proposed amendments or […]
Sharemax Directors Appeal Successful
The FSB Appeal Board handed down a decision on 10 April 2015 in a case where a number of parties appealed against a decision by the FAIS Ombud to hold them equally liable for losses […]
Important RE Considerations
We often experience a lot of irritation from candidates who fail to comply with the rules and regulations laid down by the FSB regarding the regulatory examinations. As an examination body, we are […]
Steadily increasing political tension in DRC
Recent events are indicative of the political pressure on President Joseph Kabila, and of how he reacts to it. On Wednesday, April 8, several members of the co-ordinating committee of La Lucha, an […]
Should I appeal?
Statistics contained in the FAIS Ombud’s annual report show that settlements of complaints outnumber determinations by a count of nine to one. Does this mean that only one in ten FSPs are of […]
