Strong customer engagement, clear records of advice, and a culture of ethics can help F&I professionals build trust and improve customer outcomes.
National Wills Week 2020 takes place from 26 to 30 October. In a recent article, Alex Simeonides, CEO and co-founder of Capital Legacy, indicates that more than 75% of South Africans pass away without […]
The annual 10X Retirement Reality Report indicates that saving for retirement is effectively insurance against outliving working life. Although this is a valid argument, why does such a high percentage of respondents not […]
Another day, another data breach. South African businesses are becoming more susceptible to cyberattacks and seem to be easy targets for criminals. Data breaches are now a common phenomenon with Nedbank, Momentum, Lombard […]
To assist the Financial Sector Conduct Authority (FSCA) in obtaining better insights into the current processes and practices used to market and sell add-on insurance policies at motor dealerships to customers, the FSCA […]
The Financial Intelligence Centre Act (FIC Act) provides for the obligation to report cash transactions above a prescribed threshold in terms of section 28 of the FIC Act. This means that all cash transactions […]
Cheating, fraud and many other forms of unethical behaviour are amongst the biggest personal and societal challenges of our time. In South Africa, we are confronted daily by media reports concerned with allegations […]
Insurance fraud is a world-wide phenomenon, especially during times of economic collapse. The Insurance Council of New Zealand (ICNZ) launched its own fraud bureau last year, and, according to its 2019 data, $688 […]
The problem with unclaimed benefits is decades old. Each year various statistical reports add up the billions and initiatives are launched to track the beneficiaries of the unclaimed funds. Will the latest drive […]
Research shows that those who exercise regularly earn more than those who don’t. According to Sydney Mbhele, CEO: Brand at Sanlam, the lead sponsor of the Sanlam Cape Town Marathon, the myriad physical […]
Research shows that those who exercise regularly earn more than those who don’t. According to Sydney Mbhele, CEO: Brand at Sanlam, the lead sponsor of the Sanlam Cape Town Marathon, the myriad physical […]
Gross Domestic Product (GDP) results are the worst we have seen in over a century, and a decline of 51% for the second quarter of 2020 underlines just how tough times are. The […]
Towards the end of July 2020, National Treasury published the Draft Taxation Laws Amendment Bill, 2020. One of the proposals relates to an overhaul of the rule for taking retirement funds abroad. In […]
Finding purchases or transactions on your bank statements that you cannot explain? Receiving credit cards or statements for accounts that you never applied for? Denied credit for a purchase, even though your credit […]
Did you know that your “on the job training” and years of experience in handling claims can now lead to you obtaining a formal, recognised qualification? Recognition of Prior Learning (RPL) is the […]
The High Court of South Africa provided its judgement on “The Report” of the Public Protector, No. 46 of 2018/19, dated 28 March 2019, last week. This follows a complaint by the Economic […]
It was found that 1 in 3 Americans (32%) are drinking alcohol while working from home during the current COVID-19 lockdown, according to a new study. One wonders what the South African statistics […]
Various statistics in the past years have indicated that millions of passenger cars on South African roads are not insured. A year ago, the Automobile Association reported that only 3 in 10 vehicles […]
