F&I professionals urged to turn compliance into customer value

Strong engagement, clear records of advice, and a culture of ethics can help F&I professionals build trust and improve customer outcomes.

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Draft proposals for managing IT risks

The Financial Sector Conduct Authority (FSCA) and the Prudential Authority (PA), published a draft Joint Standard on Information technology risk management for public consultation. The main objective of the Joint Standard is to […]

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List of recognised qualifications updated

The formal “Lists of Qualifications Recognised for Financial Services Providers, Key Individuals and Representatives, 2021” came into operation on 31 May 2021. This replaces its namesake for 2020. The list contains approved qualifications […]

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Health tools and services

South Africa appears to be well on track with its development of health-related apps which help clients avoid the costly, and often dangerous visits to their GPs and hospitals. Elsewhere in the world, […]

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Debarment proceedings time bar clarified

An interesting recent finding by the Financial Sector Tribunal sheds some light on how sec 14(5) of the Financial Sector Regulation Act 9 of 2017 should be interpreted. The applicant applied for the […]

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Two wrongs doth not a right make

Regular readers will know that I have expressed my frustrations in the past with people who approached the Financial Sector Tribunal for leniency despite being blatantly dishonest. A recent decision by the Tribunal […]

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Dishonesty and debarment

A recent Financial Sector Tribunal decision raised two very interesting perspectives on when dishonesty should not be used as grounds for debarment. Case number one The debarment was based on a finding that […]

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