The South African Customer Satisfaction Index (SA-csi) is an independent national benchmark of customer satisfaction of the quality of products and services available to household consumers in South Africa. The recently released SA-csi […]
“During 2019, OSTI finalised a total of 9 167 formal complaints. The majority were in respect of motor vehicle claims at 49% followed by homeowners/building claims at 20%, commercial claims at 8% and household […]
The outbreak of COVID-19 has had a significant impact on both the health care system and the economy. The lockdown enforced by the South African government has, furthermore, prevented many South African businesses […]
The outbreak of COVID-19 has had a significant impact on both the health care system and the economy. The lockdown enforced by the South African government has, furthermore, prevented many South African businesses […]
Covid-19 has certainly changed the thinking about life annuities significantly. Guaranteed products fell from grace during the time of positive returns, with living annuities making up the bulk of sales. The strong market […]
Last week the Monetary Policy Committee (MPC) announced another interest rate cut by 50 basis points, the fourth rate cut since the start of 2020. While this is good news for borrowers, and those […]
The Institute of Retirement Funds Africa recently held and facilitated a Webinar on “Retirement Fund Contribution Options in the time of COVID-19,” and it is now freely available to employers, retirement funds and […]
The Institute of Retirement Funds Africa recently held and facilitated a Webinar on “Retirement Fund Contribution Options in the time of COVID-19,” and it is now freely available to employers, retirement funds and […]
Moving to level 3 will mean that most sectors of the economy will reopen on the 1st of June. However, the reopening of South Africa’s economy after COVID-19 lockdown comes with strict requirements. […]
Moving to level 3 will mean that most sectors of the economy will reopen on the 1st of June. However, the reopening of South Africa’s economy after COVID-19 lockdown comes with strict requirements. […]
The good news is that Regulatory Examinations can be conducted under specific conditions again. Until further relaxation of lockdown regulations, Moonstone will deliver the Regulatory Examinations at the FSP’s own venue (a minimum […]
The good news is that Regulatory Examinations can be conducted under specific conditions again. Until further relaxation of lockdown regulations, Moonstone will deliver the Regulatory Examinations at the FSP’s own venue (a minimum […]
Joint Communication 2 issued on 21 April 2020 sets out the Financial Sector Conduct Authority (FSCA), South African Reserve Bank, Prudential Authority (PA) and Financial Intelligence Centre (Authorities) position concerning the COVID-19 pandemic […]
Joint Communication 2 issued on 21 April 2020 sets out the Financial Sector Conduct Authority (FSCA), South African Reserve Bank, Prudential Authority (PA) and Financial Intelligence Centre (Authorities) position concerning the COVID-19 pandemic […]
The Ombudsman for Banking Services (OBS) published its annual report, showing an increase in calls received, but a decrease in actual complaints registered. Although the statistics for 2019 demonstrate a decrease in complaints, […]
Since the announcement of the Level 4 Lockdown restrictions and the publication of the requirement that businesses that perform essential or permitted services need to register themselves as such with the Companies and Intellectual […]
“The Prudential Authority (PA) and the Financial Sector Conduct Authority (FSCA) (jointly referred to as the Authorities) have received requests for clarity in respect of the perceived regulatory inconsistency in the application of […]
