The FSB’s Information Letter 3 of 2013, published on 1 July, provides further clarity on: What activities constitute binder functions Defines some activities which the FSB considers to be incidental to binder functions […]
Our first two workshops, held in Johannesburg and Pretoria, drew very positive comment from attendees. Two more are scheduled for Cape Town (17 September) and Durban (18 September). It appears that the folk […]
by Johnny Grohovaz “You’re in business to render a service that is so good that people are willing to pay a profit in recognition of what you are doing for them…1 ” Providing […]
If you don’t know what it costs to deliver your service, you don’t know your business… Johnny Grohovaz Most advisory businesses are quite content, as long as the amount of commissions and fees coming […]
Moonstone was intimately involved in developments in the industry since the publication of the FAIS Act of 2002 which became effective in 2004. We acted as recognised body for the licensing process from […]
All the talk, or rather, the lack of talk about TCF, has a left a lot of us in the lurch as to just where we stand with this initiative. The one bit […]
It is not about what you want; it’s about what the customer values. A pivotal concept in FFS is understanding what value clients see in the services you provide. Hence, knowing your client […]
The Financial Intermediaries Association (FIA) raised a number of issues in a recent article, published in FAnews. These concerns include: The introduction of a Super Regulator Measures to provide the Regulator with indemnity […]
Moonstone Training August Moonstone will run a three day training session in Cape Town on 27, 28 and 29 August. This module forms part of the SAQA approved “Further Education and Training Certificate […]
Staff costs in the advisory practice are usually the largest expense by far. Remuneration for sales, base monthly salaries, admin staff, retirement and medical fund contributions all add up. Even for the single […]
We came across this article in the June edition of the Logista newsletter. The 2011 Tax Administration Act indicated that SARS would be looking to third parties, such as banks, medical aids etc, […]
In response to our article of 25 June regarding the CoreData Research survey on Fees for Service, ASISA commented as follows: ASISA’s understanding of the pending Retail Distribution Review is that changes are […]
When does Treating Customers Fairly (TCF) become a reality? In the original planning, January 2014 was indicated as the planned date for implementing legislative changes envisaged in the regulatory framework. If this is […]
Ons moes nogal kopkrap oor wat “Professional Indemnity” in Afrikaans is. Bogenoemde is volgens die regsmense en taalkundiges die korrekte term, hoewel professionele indemniteit skynbaar ook korrek is. Dit mag so wees, maar […]
Due to new laws, the Australian Financial Advisory Industry is in a severe state of turmoil. Known as FOFA (Future of Financial Advice), this legislation was passed by the Australian parliament in March […]
When I lived on the West Coast, the first day of the crayfish season was a joyous occasion. Somehow, I do not share the same elation when I read about the opening of […]
We were approached by the Registrar regarding some of the information contained in an article titled “FSB Licensing – Part I”. The FSB pointed out certain statements in the article which are incorrect, […]
