RDR Workshops

Moonstone RDR Workshops The proposals contained in the Retail Distribution Review discussion paper envisages some of the most drastic changes to the retail financial services industry since the implementation of FAIS. The 55 […]

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Discovery Insure to Assist Broker

A recent determination by the FAIS Ombud ruled that the broker be held accountable for the loss incurred by the client, following a mistake by the product provider which the broker failed to […]

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Moonstone RDR Workshops

The Retail Distribution Review will have a huge impact on the way business is conducted in all sectors of the financial services industry. We expect two reactions to the proposals: those who dig […]

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Product Suppliers to come to the Party

The Retail Distribution Review expresses a popular view held by long-suffering financial advisors: “The current regulatory framework gives rise to imbalances in the responsibility of product suppliers and intermediaries for fair customer outcomes, […]

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Proposed Adviser Models under RDR

The information below is a brief synopsis of the proposals contained in the RDR proposals in order to better understand the article below. A comprehensive outline of the various roles is contained in […]

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Funding Window for Skills Programmes 2014

Applications for funding assistance from Inseta close this Wednesday, 26 November 2014.  Interested parties requiring more information or assistance must urgently contact Albert Marais or Ronel Nell at Moonstone 021 883 8000. 1. Skills […]

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Churning and RDR

In the good old days, the Pete Seeger song “Turn, turn, turn” was banned from being aired on the radio because it contained phrases from the Bible. Many honest advisors have, for a […]

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Tax Free Savings and Investments

The required draft Notice and Regulations to allow the introduction of tax free savings accounts from 1 March 2015 was published by the National Treasury on 14 November 2014. The closing date for responses is 3 December 2014. The […]

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Ombud Settlement Cases

The FAIS Ombud’s annual report contains a list of trends picked up during the course of the year. The golden thread which runs through all of these, concerns insufficient disclosure across all sectors […]

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Priority RDR Proposals

The FSB proposes to implement the RDR proposals in three broad phases: Phase 1: Changes to be effected within the existing regulatory framework, using existing subordinate legislative and administrative powers. These changes will […]

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Consider the Bigger RDR Picture

After attending the FSB’s seminar on Monday, I was actually at a loss as to where to start with conveying the contents of the Retail Distribution Review proposals. We will cover the proposals […]

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RDR and Healthcare Advisers

Under the heading “Scope Limitations”, the discussion document on the retail distribution review states: Where distribution of medical schemes is concerned, certain aspects of the distribution model are regulated by FAIS, while the […]

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Complaints Management Part 3

Last week, we discussed the first two specific findings on the effectiveness of complaints handling systems and the need for root cause analysis and corrective action stemming from this. Today, we share details […]

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PoPI is not a Flower – Part 2

As we pointed out last week, PoPI is yet another brick in the wall being built to safeguard the privacy of the public. Today we look at some important definitions. Purpose of POPI […]

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Obtaining a Full Qualification

I obtained 31 credits in 2009 and now want to study further towards a full qualification. Please advise how I should go about this? People who were in the industry prior to 2010 […]

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Complaints Management Part 2

Last week, we discussed basic trends identified in the recently published Key Findings: Complaints Management Thematic Review by the FSB. Today, we share two of the four specific findings contained in this document […]

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