
FIA Intermediary Experience Awards: familiar faces shine
Long-standing winners such as Western National and Santam retained their titles, while iTOO re-emerged as the Underwriting Manager of the Year.

Long-standing winners such as Western National and Santam retained their titles, while iTOO re-emerged as the Underwriting Manager of the Year.

The house, which belonged to the broker’s brother, was set alight after the sheriff served an eviction letter on the occupant.

Santam’s Jerry Chetty reports a troubling trend where fraudsters use social engineering to obtain policyholder information.

Paying for fire damage without insurance can be financially devastating for both individuals and businesses.

According to the latest SAPS crime statistics, there were 5 973 carjackings in the fourth quarter of 2023.

During National Youth Month, Marius Kemp from Santam emphasises the importance of insurance for young people, who often lack emergency savings.

The number of claims is expected to rise, and storm-hit policyholders in KwaZulu-Natal will also be filing claims.

Criminals are impersonating policyholders and requesting copies of their policy schedules and claims histories.

Oudtshoorn Regional Court sentences husband to 26 years’ imprisonment and his wife and accomplice to 7 years for a ‘well-planned scheme’.

A dispute over a R14 million claim underscores the importance of clear communication and thorough risk assessment in fire insurance agreements.

All eyes are on the group’s pan-African joint venture with Allianz, to see whether it will mirror the achievements of Sanlam’s interests in India.

Mulalo Moroe, recently appointed as head of corporate legal services at Santam, talks about overcoming imposter syndrome and the traits of an effective leader.

Santam will ramp up efforts to tackle increased weather- and fire-related risks by implementing measures such as adjusting premiums and setting stricter risk limits.

Industry leaders caution against the ‘new normal’ in reinsurance costs, emphasising the need for a comprehensive strategy to navigate escalating challenges.

Dr Jerry Chetty, Head of Business Integrity at Santam, examines the interconnectedness of insurance crime and the need for it to be dealt with as a priority crime.

Santam’s Most Loved Local Report identifies a shift in consumer priorities, as good overall experience and value for money take centre stage.

Steps the insured can take to enhance the likelihood of a successful claim.