
Adjudicator slams fund over unresolved death-benefit claim
Nearly nine years after the claim was lodged, the fund still could not confirm whether the benefit had been allocated or paid.

Nearly nine years after the claim was lodged, the fund still could not confirm whether the benefit had been allocated or paid.

IRFA says the FSCA is engaging with the Department of Employment and Labour on the issue.

From disputed dependants to contested deaths, trustees are judged on how they investigate and explain their decisions.

Summonses and subpoenas may be used to address non-cooperation by funds and administrators, as the OPFA seeks to improve the efficiency of its investigations.

Misaligned statutory deadlines for employee retirement fund contributions raise practical compliance questions, particularly for employers with non-monthly payroll cycles.

The judgment emphasises the responsibility of trustees to exercise their discretion fairly when deciding whether to withhold benefits in terms of section 37D.

The framework formalises complaint-handling procedures, introduces mechanisms such as conciliation and summary dismissal, and will be implemented in phases.

The OPFA says the fund did not respond to multiple requests for information relating to the non-payment of a death benefit.

The Pension Funds Adjudicator draws a line between entitlement to a monthly spouse’s pension and the allocation of a lump-sum death benefit.

The Minister of Employment and Labour removes a 2003 exemption that shielded employers from labour-inspector oversight.

The customary wife failed to substantiate her claims of financial dependency and was shown to be estranged from the deceased.

Tribunal confirms that only benefits administered by a registered fund fall under the Pension Funds Adjudicator’s jurisdiction.

Lebogang Mogashoa takes office in December for a three-year term.

The decision makes clear the requirements for a lawful withholding: a prima facie case of dishonesty and demonstrable, timely steps by the employer to recover losses.

The fund would be acting ultra vires if it paid a savings withdrawal while the member’s and employer’s contributions remained unpaid.

The draft Rules for the Office of the Pension Funds Adjudicator formalise existing procedures and align the OPFA with COFI and the cross-scheme framework.

The two-pot rules redefine ‘pension interest’ at account level, meaning funds must deduct awarded sums proportionally from the savings, retirement, and vested components.