
South Africa’s rail revival opens a new insurance market
As private operators, financiers, and rolling-stock owners enter a rail system long dominated by the state, a specialist insurance market is developing alongside the infrastructure reforms.

As private operators, financiers, and rolling-stock owners enter a rail system long dominated by the state, a specialist insurance market is developing alongside the infrastructure reforms.

A routine interaction for an insurance professional can be a crisis for the person on the other side, making empathy a practical part of the job.

Failing to follow FAIS-mandated policy-renewal procedures and poor record-keeping constituted a serious regulatory breach that justified dismissal.

Santam’s Thabiso Rulashe on how insurers are adapting to stay resilient – and profitable – in an era of rising risks.

As rental demand surges, advisers can help clients navigate the insurance complexities of furnished, semi-furnished, and short-term lets.

With malpractice claims escalating and legal costs climbing, brokers can help healthcare clients protect their reputations and structure cover that matches a complex liability environment.

Insurance brokers are much more than ‘a mere conduit or post-box’, as per the General Code of Conduct, their duties and responsibilities extend far beyond that, the FAIS Ombud says.