
South Africa’s healthcare laws are stuck in 1998. AI isn’t waiting.
AI is reshaping healthcare and insurance, but outdated legislation, rising costs, and the need for trusted advice raise questions about how far technology can go.

AI is reshaping healthcare and insurance, but outdated legislation, rising costs, and the need for trusted advice raise questions about how far technology can go.

Brokers’ local knowledge and risk-prevention advice could help keep more properties and businesses insurable as weather-related losses mount.

The insurer says its new positioning reflects the need to help customers navigate interconnected risks and make more confident decisions in a changing world.

As private operators, financiers, and rolling-stock owners enter a rail system long dominated by the state, a specialist insurance market is developing alongside the infrastructure reforms.

A routine interaction for an insurance professional can be a crisis for the person on the other side, making empathy a practical part of the job.

Failing to follow FAIS-mandated policy-renewal procedures and poor record-keeping constituted a serious regulatory breach that justified dismissal.

Santam’s Thabiso Rulashe on how insurers are adapting to stay resilient – and profitable – in an era of rising risks.

As rental demand surges, advisers can help clients navigate the insurance complexities of furnished, semi-furnished, and short-term lets.

With malpractice claims escalating and legal costs climbing, brokers can help healthcare clients protect their reputations and structure cover that matches a complex liability environment.

Insurance brokers are much more than ‘a mere conduit or post-box’, as per the General Code of Conduct, their duties and responsibilities extend far beyond that, the FAIS Ombud says.