When insurance claims are declined: how exclusions work
A complaint reviewed by the National Financial Ombud Scheme highlights how exclusions linked to unlawful conduct are assessed.
Insurance
African insurers link US$52bn in assets to ESG targets, report finds
The Nairobi Declaration on Sustainable Insurance outlines ESG-linked assets, product development, and governance trends across Africa.
Why cyber resilience matters more than ever for insurance brokers
Brokers sit at the centre of the digital risk landscape because of the nature of the information they manage and store.
SCA clarifies when liability disclaimers fail to exclude delictual claims
Exclusion clauses will not operate where indemnities are not properly concluded with each participant and brought to their attention.
Under fire: the risks reshaping short-term insurance in SA
Interconnected hazards are altering claims patterns and capital pressures for insurers – shifting priorities for brokers and corporate risk teams, says PSG Insure.
Ex-Home Affairs employee jailed for funeral insurance fraud
The former employee abused her access to the National Population Register to manipulate death records.
A digitally enabled practice is key to broker success, says Santam
Technology adoption matters less than how well it is integrated into workflows, skills development, and client engagement in a complex insurance environment.
Global risks are landing closer to home for SA businesses
While local risk rankings align with global patterns, infrastructure fragility, business interruption, and cybercrime leave SA firms particularly exposed to cascading disruptions.
How insurers can anchor consumers in a changing risk landscape
Rapid, transparent claims processing and simplified policy wording are key to building trust. Firms that demonstrate protection consistently can contribute to a resilient market.
OUTsurance expands trading options with A2X secondary listing
OUTsurance will join South Africa’s alternative exchange from January, giving shareholders an additional platform to trade its shares with lower fees and extra liquidity, says A2X CEO Kevin Brady.
Ensure you understand exclusions in business all-risks policies
A drone listed on a policy wasn’t insured for its main purpose. This case is a reminder that exclusions can cancel out the protection you think you’ve bought.
Sanlam launches prepaid funeral cover for irregular-income earners
Clients can pay upfront for three, six, or twelve months of cover, offering an alternative to monthly debit-order policies.
Visible risk, invisible cost: advisers urged to pair sun safety with financial cover
With high melanoma rates and limited cover, Momentum Life says summer is the time for advisers to translate health messaging into critical illness conversations.
Exemption opens Lloyd’s specialist insurance to SA market
It is now easier for brokers and policyholders to place business with Lloyd’s, particularly for personal indemnity, cyber, marine trade, and mining exposures.
Santam goes global: Lloyd’s approves Syndicate 1918 launch
South Africa’s leading short-term insurer is set to underwrite international property, marine, cyber, and more from January 2026.
Court raises bar for repudiation based on misrepresentation or non-compliance
Non-life insurers may repudiate claims for alleged misrepresentation or regulatory breaches only when they can produce clear, consistent, and reliable evidence.
Tracking failures could void theft cover as year-end vehicle crime rises
Discovery Insure warns that inactive or faulty tracking devices may leave motorists without hijacking or theft protection.
