
AI could change financial advice. But who is thinking for the client?
FSCA deputy commissioner Farzana Badat offers a glimpse into the regulator’s thinking on accountability, privacy, and human oversight.

FSCA deputy commissioner Farzana Badat offers a glimpse into the regulator’s thinking on accountability, privacy, and human oversight.

From early-warning systems in liability cover to behaviour-based motor premiums, local insurers are adapting AI tools to South Africa’s unique risks.

Beyond one-off fakes, syndicates are exploiting AI to reuse damage photos and cloned invoices across multiple claims.

The surge in fraud underscores the urgent need for stringent compliance measures to protect clients and maintain trust amid rising threats.