
MBSE launches tailored CPD packages for F&I professionals
MBSE combines conduct and regulatory modules with customer-service training – and offers discounts up to 30% for bundled purchases.

MBSE combines conduct and regulatory modules with customer-service training – and offers discounts up to 30% for bundled purchases.

COFI replaces the registration model with a conduct-focused licensing regime for retirement funds – a step that will raise governance, fit-and-proper checks and public disclosure requirements across the sector.

Polygraph testing alone cannot establish dishonest conduct; where the circumstantial evidence is weak or contradictory, debarment is a disproportionate sanction.

Despite claims of verbal consent from her client, the FST found the adviser’s informal arrangements did not satisfy the requirements for written, explicit authorisation.

The Tribunal agrees with the FSCA that the entity’s key individual did not ‘come clean’ about her past misconduct.

The FSP’s allegations that the representative violated the terms of the settlement and service agreements did constitute a material breach of the FAIS Act.

With the clock ticking, MBSE’s flexible, value-packed online CPD courses help you stay compliant and grow professionally – even at the last minute.

FSPs must ensure their representatives operate strictly within their authorised product categories and according to the client’s mandate.

Of the 420 CASP licence applications received, nine were declined, while 106 applications were voluntarily withdrawn.

The case illustrates how discrepancies in disclosure can undermine an individual’s suitability for a key role, resulting in the rejection of a licence application.

The rep claimed he never meant to harm the FSP, but the FST found his actions violated the FAIS Act and demonstrated a lack of integrity.

FSPs have a statutory obligation to combat exam fraud by verifying certificates directly with Moonstone or the FSCA.

Not meeting the operational ability and competency requirements are the main reasons the Authority rejected licence applications.

The Financial Services Tribunal overturns the debarment because of insufficient evidence of misconduct and lack of financial soundness.

The Authority should have conducted its own investigation and not relied solely on information provided by the insurer, the Tribunal says.

The rep said she corrected the errors herself to avoid inconveniencing the customer and embarrassing the company, not to commit fraud.

The Financial Services Tribunal says the dispute is ‘one of the many cases where employers use labour disputes to debar FSP representatives’.