Tag Archives | Covid-19


Business interruption-related complaints account for nearly half of Osti settlements

Only 259 of the new complaints registered by the Ombudsman for Short-term Insurance (Osti) last year were related to Covid-19. But settlements in Covid-related business interruption (BI) complaints accounted for 49.5% of the R197 million of what the Osti called the “monetary benefit and value” for consumers who approached the office for assistance. The percentage […]

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FSCA is concerned about life insurance premium increases

The FSCA says it will continue to ensure that insurers adopt “a fair and balanced approach” towards premium increases, while taking into account the valuable role the insurance industry has played in difficult economic circumstances. The Ombudsman for Long-term Insurance saw a 48% increase in the number of complaints related to policy lapses last year, […]

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Code strengthens employers’ right to request employees’ vaccination status

A new Code of Practice reaffirms employers’ right to introduce vaccine mandates and tightens the grounds on which employees may refuse to be vaccinated. Employment and Labour Minister Thulas Nxesi gazetted the “Code of Good Practice: Managing Exposure to SARS-CoV-2 in the Workplace” on 15 March after consultations with Nedlac. The code is set to […]

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Labour Court dismisses challenge to Covid vaccination policy

On Monday, the Labour Court in Johannesburg delivered its first judgment on when a Covid vaccination policy in a workplace will be lawful. In December 2021, a company called Ernest Lowe sent a letter to its employees which said that the company would implement a Covid vaccination policy from January 2022. The company said that […]

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CCMA upholds yet another ‘anti-vaxxer’ dismissal

The Commission for Conciliation, Mediation and Arbitration (CCMA) has ruled that the dismissal of an “anti-vaxxer” was fair but in the same breath found the employer to be at fault for sending him a “do or leave” Whatsapp message, without proper consultation. This was in contravention of the Covid-19 directives issued by the Minister of […]

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Life insurers ‘well capitalised’ despite paying out R608 billion in 2021

Policyholders and beneficiaries received claims and benefit payments worth R608 billion from South African life insurers in 2021, the highest paid in a single year, according to statistics released by the Association for Savings and Investment South Africa (Asisa). Asisa said that despite these historic pay-outs, “the industry remains well capitalised and in a strong […]

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Fifth wave could hit SA in April or May

A fifth wave of Covid-19 could hit South Africa in April or May, but Discovery thinks it is unlikely that it will be more severe than previous waves, says group’s chief executive, Adrian Gore. In a social media post this week, Gore said South African data showed that each of the waves has followed a […]

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