Clearer communication can prevent many motor insurance disputes
The NFO says proactive disclosure, better underwriting conversations, and stronger intermediary oversight will benefit customers and insurers alike.
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Trust is an insurance broker’s ‘moat’ in the digital era
Santam’s Fanus Coetzee says the real value of an intermediary is not at sale, but when a client needs clarity, reassurance, and help after a loss.
EV fire risk: low probability, high impact – and rising relevance for insurers
Rare but complex EV fire incidents are forcing insurers to rethink pricing, claims, and underwriting models.
How the HCSTI shapes confident, career-ready brokers
MBSE top achievers share how the HCSTI turns ambition and experience into long-term growth in short-term insurance.
Top achievers share insights on excelling in short-term insurance qualification
Top achievers in the Higher Certificate in Short-Term Insurance (HCSTI) qualification exams, credit the qualification with deepening their industry knowledge and advancing their careers.
Property fire claims: how business owners can protect their premises this winter
Paying for fire damage without insurance can be financially devastating for both individuals and businesses.
