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Home / Posts tagged “claims” / Page 8

claims

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Interview with Nicola Langridge, 2025 Financial Planner of Year

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Car insurance – Will the curfew impact on claims?

Policy wording and the detailed definition of the insured event and coverage are upfront requirements of an insurable risk. The consequences of the pandemic and resulting lockdown as well as various lockdown levels […]

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Car insurance – Will the curfew impact on claims?

Policy wording and the detailed definition of the insured event and coverage are upfront requirements of an insurable risk. The consequences of the pandemic and resulting lockdown as well as various lockdown levels […]

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Business Insurance Update – Santam commences calculation of valid claims

“In light of the SCA (Supreme Court of Appeal) judgment, the FSCA now expects the non-life insurance industry to honour its CBI cover obligations and to make payment of valid CBI claims without […]

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Policy wording – Disappointing outcome for client

Policy wording and its interpretation at claim time received increased airtime in the last few months as a result of various Business Interruption insurance claims. Although the courts have thus far ruled in […]

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Business Interruption Claims – Black Friday of a different kind for Insurers

Guardrisk and Santam found themselves at the wrong end of the outcomes in two Cape High Court cases last week. On Tuesday, a full bench of the court ruled that Santam was liable […]

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Santam loses Business Insurance case – Helpers out, round number two?

On 17 November, the Cape High Court delivered a rather damning blow to the insurance giant’s hope of escaping liability under the business interruption clause, specifically as it relates to losses resulting from […]

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United Kingdom Test case on Business Interruption Claims – SA High Court ruling cited

The Without Prejudice website recently published an article, written by Christine Rodrigues and Keryn Layton-Mccann of Bowmans, on the UK’s Financial Conduct Authority (FCA) efforts to obtain legal clarity on whether insurers are […]

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United Kingdom Test case on Business Interruption Claims – SA High Court ruling cited

The Without Prejudice website recently published an article, written by Christine Rodrigues and Keryn Layton-Mccann of Bowmans, on the UK’s Financial Conduct Authority (FCA) efforts to obtain legal clarity on whether insurers are […]

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Business Interruption Claims Update – Old Mutual to offer settlement option

A Fin24 report notes that Old Mutual has joined the other major insurers who opted to either provide interim financial relief or come to a settlement agreement with their business interruption customers. The […]

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Interim relief for Business Interruption claims – Insurers provide details after FSCA intervention

Decisive action by the Twin Peaks Authorities saw the hard-nosed stance by non-life insurers make way for a more practical approach to the issue of business interruption claims in the hospitality industry. On […]

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Sanlam claims statistics – Heart disease leading cause of claims

According to the just-released claim statistics of Sanlam, cardiovascular disease, cancer and accidents remain the leading causes of claims and the company is urging clients to futureproof their financial lives. Cardiovascular disease as […]

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Sanlam claims statistics – Heart disease leading cause of claims

According to the just-released claim statistics of Sanlam, cardiovascular disease, cancer and accidents remain the leading causes of claims and the company is urging clients to futureproof their financial lives. Cardiovascular disease as […]

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Old Mutual Claim Statistics – Sharp increase in heart attack/psychiatric disorder claims

According to the just-released claim statistics by Old Mutual, the proportion of heart attack claims have increased by 113% since 2016, moving heart attacks from being the least claimed ‘Big 4’ illness to […]

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SA Lockdown – Impact on short-term claims and premium collection

In one of the case studies discussed in the latest Short-Term Ombudsman Briefcase, readers are reminded of Rule 15.1 of the Policyholder Protection Rules. This states that policies must contain a provision for a […]

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ASISA publishes claims statistics – Spike in fake death claims, decrease in non-disclosures

According to the 2018 consolidated statistics of fraudulent and dishonest claims, published by the Association for Savings and Investment South Africa (ASISA), fraudulent and dishonest insurance claims decreased, but still remain a serious […]

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ASISA publishes claims statistics – Spike in fake death claims, decrease in non-disclosures

According to the 2018 consolidated statistics of fraudulent and dishonest claims, published by the Association for Savings and Investment South Africa (ASISA), fraudulent and dishonest insurance claims decreased, but still remain a serious […]

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What is the predominant reason for death claims? – Discovery Life’s claims data provides answers

Discovery Life’s 2018 claims data has revealed that unnatural causes continue to be the predominant reason for death claims, among people under the age of 30. Last year, the leading causes of unnatural […]

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Updated 1 December 2025

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Updated 1 December 2025

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