New Debt Counselling Fees
The National Credit Regulator recently published a circular and guideline in respect of the new fees that debt counsellors may charge consumers during the debt review process. The new fees are effective from […]
Banxso licence withdrawal – FST dismisses reconsideration bid
The Tribunal dismisses separate applications brought by Banxso and four executives, saying they lack legal standing.
Record Keeping Relief?
Some product providers have created facilities for advisers to upload documents on-line. This is then stored in a secure environment by the provider. John, a Moonstone Protector client recently raised an interesting compliance […]
Prudential Authority a reality on 1 April 2018
A media release by the South African Reserve Bank on 1 March 2018 confirmed that the Prudential Authority (PA), one of the two pillars of the new architecture for the regulation of the financial sector, […]
Operational Ability under the new F & P
Back in the good old days, you needed an ashtray, a phone and a filing cabinet to be regarded as operationally okay. Some even went to such extremes as having a fax machine […]
To tweet or not to tweet
The world of social media can be overwhelming for some. How do you keep up with the latest trends and social media platforms? Do you have to have a presence on all? What […]
To fee, or not to fee?
The right to charge additional fees, and particularly “admin” fees, has long been a bone of contention, particularly in the short-term industry where it is particularly prevalent. The latest draft General Code of […]
Are you running unnecessary risk?
Far too many FSP licences are suspended purely as a result of someone being, quite frankly, slapgat. Updating your contact details is not a favour you do the FSB – it is a […]
Class of Business Training Now Available
Registration for Class of Business training by Moonstone Business School of Excellence (MBSE) is now Open What and When? The Act stipulates that a FSP and representative must complete the class of business […]
The Nine Classes of Business
We received a substantial number of enquiries about this topic in response to articles published last week. It is not only important to those who are required to do Class of Business (CoB) […]
Proposals on loyalty benefits or bonuses
Cashback incentives are very often the topic of enquiries from readers who feel that they are at a disadvantage to mostly direct marketing companies who offer partial premium refunds to secure business. The […]
Financial Sector Regulation from Budget Speech
The scramble to be first with news of the budget reminds me of the old bull and his aspiring successor who stood on a hill observing the herd of cows grazing below. Youngster: […]
Email signatures under the looking glass
How does a standard electronic signature differ from the Advanced Electronic version? According to Neil Summers, Head of Sales at Moonstone, it is important to understand the legality of e-signing, especially with all […]
Transitional arrangements for Reps under supervision
Board Notice 194 (Determination of Fit and Proper Requirements) stipulates that a “…FSP and representative must, prior to the rendering of any financial service in respect of a particular financial product, complete the […]
The Essentials of CPD
If we had to draw up a hit parade of enquiries received from readers, debarments would be top of the pops, closely followed by CPD – continuous professional development. This is not surprising […]
Expand your reach via Facebook
Whether you like it or not, social media and technology have changed the way that we do business. It has changed the way that we interact, not only with our friends, but also […]
FSB Regulatory Exam Update
The amended requirements contained in the 2017 Determination of Fit and Proper Requirements will have a substantial impact on the content of the study material for the REs. The FSB’s FAIS Information Circular […]
Fit and Proper Competence Register
Those who love record keeping will be elated by the new requirements contained in Board Notice 194 of 2017. “A FSP must establish, maintain and update on a regular basis a competence register in […]
