F&I professionals urged to turn compliance into customer value

Strong engagement, clear records of advice, and a culture of ethics can help F&I professionals build trust and improve customer outcomes.

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Online scams to watch out for in SA

In light of ASISA’s recently published consolidated statistics of fraudulent and dishonest claims, Herman Lombard, Founder and Executive Director of financial services provider African Unity, also emphasised this phenomenon in a recent media […]

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Material misrepresentation leads to rejected claim

In a recent Short-term insurance case study, the Ombudsman for Short Term Insurance (OSTI) emphasised that short-term insurance contracts are entered into in good faith. “Under common law, a policyholder when requesting cover […]

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Material misrepresentation leads to rejected claim

In a recent Short-term insurance case study, the Ombudsman for Short Term Insurance (OSTI) emphasised that short-term insurance contracts are entered into in good faith. “Under common law, a policyholder when requesting cover […]

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Facing the facts around retrenchment

In a recent media release, Carrie Furman, assistant tax manager at Allan Gray quotes author Bill Knaus’s steps in taking action in dealing with change, specifically with the possibility of retrenchment that might […]

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Facing the facts around retrenchment

In a recent media release, Carrie Furman, assistant tax manager at Allan Gray quotes author Bill Knaus’s steps in taking action in dealing with change, specifically with the possibility of retrenchment that might […]

Read More