F&I professionals urged to turn compliance into customer value

Strong engagement, clear records of advice, and a culture of ethics can help F&I professionals build trust and improve customer outcomes.

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Five ways to get new habits to stick

COVID-19 has changed our experience of being a customer, an employee, a citizen and a human. These behaviour shifts will not change overnight and some have now become the norm. “Well, COVID-19 has […]

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The importance of a robust retirement plan

Now is a good time for retirees to secure a guaranteed income for life. According to retirement income specialist Just, if your retirement savings were invested in balanced funds through the market turmoil […]

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CPD deadline less than three weeks away

You have only 18 days left as we approach the end of the Continuous Professional Development (CPD) cycle and the deadline for the Financial Advisory and Intermediary Services (FAIS) CPD, which is 31 […]

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Banking Ombud on banks’ performance

According to the Annual Report of the Ombudsman for Banking Services (OBS) there was a significant increase in cases for most Banks when compared to 2019. Only Absa Bank recorded a reduction in […]

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Banking Ombud on banks’ performance

According to the Annual Report of the Ombudsman for Banking Services (OBS) there was a significant increase in cases for most Banks when compared to 2019. Only Absa Bank recorded a reduction in […]

Read More