Tax Lectures on Video
Softbyte Computers, a SAIT accredited supplier of CPD goods, kindly offered our readers free access to a series of video lectures on personal tax. Tony de Wijn points out that these lectures are […]
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Enforcement Committee Action
The Enforcement Committee of the Financial Services Board recently took action in response to a referral of Nestlife Assurance Corporation Limited for contravening section 7(3) of the Financial Advisory and Intermediary Services Act, […]
Short-term Ombud Annual Report
This publication reveals some interesting statistics: The total number of complaints received amounted to 10 253, an increase of 9.5% over the previous year. Complaints unresolved after six months totalled only 54 at […]
Is Restitution Fair to All?
A reader recently shared an interesting case with me concerning claw back of commission after a claim was repudiated. As this concerns principles, rather than the specific insurers, I removed all references to […]
New FSB Fees
The new fees payable to the Registrar of Financial Services were announced on 25 March 2015. A few noteworthy changes are: Item Current Fee (R) New Fee (R) Category I Application 2180 2311 […]
Product supplier responsibility for advisers
Fais Circular 6 of 2013 announced the postponement of the Level 2 Regulatory Examination until further notice to allow the FSB to amend the qualifying criteria and investigate alternative delivery models in consultation with […]
Moonstone Head Office Moving – Temporary Phone Line – 021-8807100
We have relocated to new premises in Technopark, Stellenbosch. We have taken all possible steps to avoid any communication breakdowns. Please bear with us if unexpected problems occur. Many thanks, Moonstone
Cutting Edge Regulatory Workshops
Cutting Edge Regulatory Workshops Anton Swanepoel’s popular, informative and practical Regulatory Workshops will be run again in March this year. There will be two presentations – one focussing on short-term intermediaries, and one […]
Changes to FinaMetrica Pricing
FinaMetrica decided to standardise the single-user annual fee for all new and existing FinaMetrica subscribers in South Africa from R3500 to R3850 with effect from 1 March 2015. The South African subscription price is well […]
F & I Training
We receive regular enquiries about people wanting to qualify to become “Finance and Insurance” (F & I) consultants in the motor industry. In order to become an F & I, one needs the […]
Complaints Management the TCF way
Two important FSB documents which saw the light this week see a firm shifting of Treating Customers Fairly (TCF) from a theoretical basis to a practical one. The publication of the TCF Complaints […]
Think TCF Part Six
Outcome Six: After Sales Service The final outcome requires that clients do not face unreasonable post-sale barriers to change product, switch provider, submit a claim or make a complaint. The word “unreasonable” is […]
Microlenders Challenged
Business Day reported on 12 October about a court challenge to what it terms “dodgy micro lending.” In an unprecedented legal challenge, the University of Stellenbosch’s Legal Aid Clinic (LAC) is taking on […]
Showdown at the Ellis Park Corral
Just like at the most famous gun battle in Western history, there will not be a place for timid souls on Saturday, even on the stands and in front of our TV sets. […]
Due Diligence Obligations
The “why” of this requirement is clear to all, but the “what”, “how” and “when” remains one of the biggest grey areas for FSPs. If you place your client’s business with a leading […]
All’s well that ends well
Up to the 70th minute I had that dreaded “here we go again” feeling. So often in the past, and particularly against Australia, we managed to everything required to win, but did not. […]
Lesotho – Ramaphosa talks up prospects, but there is no progress
It is going to take some time before we fully understand the plans of Lesotho’s squabbling political elites. These elites are attempting to advance their own agendas in the mediation process led by […]
