According to Zamani Ngidi, client manager: cyber solutions at Aon South Africa, as organisations grow their footprint – whether nationally or globally – they are also essentially increasing the likelihood of a cyber breach and also its impact, as the amalgamation and expansion of information technology infrastructure exposes an organisation to more points of entry […]
One of the predictions of 2019 was that digital transformation will be one of the big influences that will be visible in the financial services industry. Forbes predicted that “we will see big changes this coming year, especially for the banking giants, many of which have operated with a legacy-era brick-and-mortar mind-set for hundreds of […]
One type of insurance technology many insurance companies are using nowadays is drones. According to DeLoitte there are two strategic objectives: better risk management through improved data collection, and reduced operational costs through improved efficiency and effectiveness related to claims. Drone deployment is rapidly expanding and evolving, with current and potential applications spanning the insurance […]
In his third article of a mini-series for IFA Magazine, Jon Pittham of ClientsFirst considers how planners can harness the power of technology to support the human nature of the financial planning process. The internet has drastically changed the way we communicate with the consumer, and it continues to change as new technology and platforms […]
In June 2019 there were an estimated 17,1 million Facebook users in South Africa, which accounts for 29.3% of the entire population. Although it is much less compared to the global figures, the growth in South African social media users has been remarkable. Besides sharing photos and to stay in touch with friends and family, […]
“Aside from the controversy it’s found itself in because of its involvement in spreading ‘fake news,’ Facebook is still possibly the most powerful social media platform on Earth”, Johnny Sandquist, owner of Three Crowns Copywriting and Marketing, recently shared in an blog post published on the Covisum website. He further explains that although the social […]
According to LIMRA, an international company specialising in research and education in the financial services industry, financial advisors could stand to benefit from having more of a presence on social media, especially if they are looking to work with younger consumers. Although their research is based on an American sample, the results can be educational […]
“In order to have a positive and safe experience in the digital world, we need to understand the ever-increasing diversity of digital threats and equip ourselves with the necessary knowledge and skills”. This is the view of Wilna Meiring of the Institute of Risk Management South Africa (IRMSA). In a recent article, she shares information […]
More than half of banking and financial services customers around the world use fintech products and services, according to a new global poll carried out by deVere Group. Of the 883 customers surveyed across Europe, Asia, Africa, Latin America and Australasia, 55% said that they “regularly use financial technology to access and manage their money”. […]
The SITEisfaction® report is an annual measure of customer satisfaction with digital banking services in South Africa. This year the consumer data indicates that Capitec and FNB are tied for first place as South Africa’s Best Digital Bank with a score of 79 each. These two banks have consistently been rated either 1st or 2nd […]
