Market volatility is something we are all accustomed to, but recent events have made investors more jittery than usual. China’s ‘Black Monday’ wiped hundreds of billions off the world’s financial markets last month […]
During the recent SAIFM conference, the FSB provided input on its views on feedback received from the industry to the 55 proposals contained in the discussion document. There was general support for the […]
A presentation by the FSB at the second SAIFM Regulatory Conference covered some very interesting agenda points Mention is made of four shortcomings of the current regulatory approach: It is said to be […]
Life is fickle and unpredictable. This statement is born out again by a recent Ombud determination concerning the switching of life cover from one assurer to another. The clients, both husband and wife, […]
This article was first published in January 2015. In view of recent discussions about the importance of this function under the proposed new Market Conduct Framework, we republish it in abbreviated format to […]
Following on from Monday’s article on changes to the definitions of “complainant” and “complaint”, Alan Holton provides some of the more practical insights you will need to consider when amending your Complaints Management […]
It is anticipated that the Financial Sector Regulation Act of 2015 will become effective next year. Much emphasis will be placed on how you manage complaints. It will be an important barometer of […]
The “Draft Market Conduct Framework” contains an example of a short-term claim to show how the new format, under Twin Peaks, will allow the Regulator to act in a more pre-emptive manner. The […]
Twenty one years on, and our fledgling democracy is still in the process of adapting to the real, modern world. Quite often, legislation is enacted with the best of intentions, only to achieve […]
Proposal I in the RDR draft document (see link below) provide for the inclusion of specifically identified forms of referrals and leads in the regulatory framework as a form of financial intermediation. It […]
Fitch Ratings announced on 4 September that it has decided to withdraw its Financial Services Board (FSB) credit rating agency registration of its South African subsidiary, Fitch Southern Africa (Pty) Ltd. “The decision […]
Last month’s article, on whether there is still a place for endowments, drew a range of responses. Given some of the strong opinions expressed, it is worth considering how IFAs can ensure that, […]
Education is possibly the single biggest challenge facing South Africa. Current issues like poverty and unemployment can never be eradicated unless there is a major about-turn in the farce currently being dished out […]
In February, the Minister of Finance declared hedge funds as collective investment schemes with effect from 1 April 2015. All South African hedge fund operators are required to apply for registration as a hedge fund […]
The latest decision by the FSB Appeal Board concerns a case where the Registrar debarred the appellant for a period of three years from rendering financial services in terms of Section 14A(1) of […]
You can be young without money, but you can’t be old without it. Tennesse Williams Retirement reform, RDR and TCF all speak to better outcomes. Old style, conventional retirement annuities have been singled […]
We discussed the importance of when a client’s right to lay a complaint with the FAIS Ombud expires in last week’s Moonstone Monitor. To recap: a client has three years to approach the […]
