Insurer shows disregard for In Duplum rule application
There is a common law rule that the interest on a loan cannot exceed the outstanding capital component of the loan. A provision in the Insurance Act 27 of 1943 exempted policy loans […]
Industry News
Financial Adviser Challenges – How to attract the millennial market
In a recent Linkedin post, Etienne Gouws, CEO of Momentum Intermediary Solutions, shares how financial advisers can build relationships with millennials. According to Gouws, it is important to understand and address the unique […]
Financial Adviser Challenges – How to attract the millennial market
In a recent Linkedin post, Etienne Gouws, CEO of Momentum Intermediary Solutions, shares how financial advisers can build relationships with millennials. According to Gouws, it is important to understand and address the unique […]
Benchmark of customer satisfaction shows TCF is key
What is the SA-csi? The South African Customer Satisfaction Index (SA-csi) is an independent national benchmark of customer satisfaction of the quality of products and services available to household consumers in South Africa. […]
The Trust Dilemma – Earn CPD hours when you attend the facilitated training session
In the absence of trust, no relationship can be sustained. Trust, therefore, forms the basis of any relationship. MBSE has developed a course to equip delegates with all the necessary tools and skills […]
July holidays – the must-have insurance checklist
In a recent media article, Product Development Actuary for Sanlam Individual Life, Karen Bongers shares a checklist of insurance must-haves that will definitely come in handy before you lock up and set off […]
Engaging with your customer – Is there a “too much”?
Tony Vidler, expert in professional services on creating strong personal branding and target marketing positioning, investigates the principle of customer engagement in a recent IRIS article. What level of contact with customers is […]
Debarment – FSCA’s role in the process
The FSCA’s Guidance Notice 1 of 2019 clarifies the requirements for debarment as described in Section 14(3) of the FAIS Act with which an FSP must comply when debarring a person. The Guidance […]
Business Ethics Survey – Financial Services industry represents a mature culture
The issue of ethics in South Africa has seen many challenges. Some of these are also relevant to the financial services industry. Various court cases and determinations illustrate ways in which financial advisors […]
Business Ethics Survey – Financial Services industry represents a mature culture
The issue of ethics in South Africa has seen many challenges. Some of these are also relevant to the financial services industry. Various court cases and determinations illustrate ways in which financial advisors […]
Outcome-based investing – Comparing it with a one day cricket game
South Africa’s hopes of a semi-final place at the 12th edition of the Cricket World Cup looked dismal after their fixture against the West Indies at the Rose Bowl was washed out last […]
Continuous Professional Development – An ongoing obligation
The recently published FSCA guidance note makes it very clear that the days of “tick a box” compliance is over: It will be extremely difficult to comply with the general competence requirements without […]
Cliché phrases – 9 things people in finance should never say
In a recent FIN24 article Barry Ritholtz shares “9 things people in finance should never say”. He mentions that some of these phrases sound smart, but falls apart upon closer inspection. The article […]
Cliché phrases – 9 things people in finance should never say
In a recent FIN24 article Barry Ritholtz shares “9 things people in finance should never say”. He mentions that some of these phrases sound smart, but falls apart upon closer inspection. The article […]
How social media played a key role in the #Knysnafires
Social media is becoming an increasingly important dynamic in disaster response; one that the authorities must engage with in order to remain current. This is particularly important given the potential for both intentional […]
CPD – Moonstone newsletters approved for CPD hours
The Fit and Proper Determination requires that certain individuals obtain a specified number of Continuous Professional Development (CPD) hours within an annual 12-month cycle between 1 June and 31 May of a specific […]
Knysna Fires of 2017 – How to minimise the risk and learn from the disaster
On 7 June 2017, Knysna and the Eden district municipal area were engulfed by one of the worst wildfire disasters in South Africa’s history. The disaster caused more than R2 billion worth of damage […]
