Not all is fair in love and… wills
As we celebrate the month of love, the 3.5 million South African couples who are living together but are not married should be aware that when it comes to legal affairs, not all […]
Best Practice
Human Touch plays huge role in Financial Services future
Despite digital technologies being set to significantly enhance processes, dedicated advisers and front-line staff will remain key within financial services According to Avaloq‘s financial industry report, front office staff such as client advisors […]
Human Touch plays huge role in Financial Services future
Despite digital technologies being set to significantly enhance processes, dedicated advisers and front-line staff will remain key within financial services According to Avaloq‘s financial industry report, front office staff such as client advisors […]
Is your succession plan in place and up to date?
Rarely does life or business play out as intended. This is not only true for your client base and their life story, but also for you as financial adviser. According to Allan Gray […]
Is your succession plan in place and up to date?
Rarely does life or business play out as intended. This is not only true for your client base and their life story, but also for you as financial adviser. According to Allan Gray […]
The how-to guide for a productive “work from home” strategy
Ten months after the coronavirus provoked global stay-at-home orders, most financial advisers haven’t returned to the office yet. Various media reports and statistics indicate that we are likely to see the percentage of […]
Travel agent or pilot – What is your role as financial adviser?
“Advisers are acting like travel agents, selling clients a ticket to a seat on the aeroplane, when in fact, we should be thinking of ourselves as pilots, being with our clients throughout their […]
Updated lockdown level 3 rules – Are you compliant with amended regulations?
Adjusted Level 3 Regulations were gazetted on 29 December 2020 and contain further restrictions and stricter penalties for non-compliance with a view to curbing the spread of the virus while retaining a functioning […]
Client advice records – Are you still following a tick box approach?
Client advice records, or the lack thereof, was identified as one of the trends in complaints contained in the latest annual report of the FAIS Ombud A tick-box exercise does not help the […]
2021 Annual Self-Comply Compliance Webinar– Earn 3 hours CPD
The annual webinar, aimed specifically at Financial Services Providers NOT required to appoint a compliance officer, will be hosted on Wednesday, 24 February 2021. The three-hour session is geared towards the changing “conduct” […]
Save the date – 2021 Annual Self-Comply Compliance Webinar
The annual webinar, hosted by Moonstone Compliance and aimed specifically at Financial Services Providers NOT required to appoint a compliance officer, will be presented on Wednesday, 24 February 2021. The focus of this […]
Life cover – Five customer experience trends insurers should heed
If Covid-19 has shown us anything, it underlined the fact that the future of life insurance belongs to the insurers who go out of their way to make their customers’ lives simpler and […]
How the pandemic has changed our operations in the industry
The outbreak of the COVID-19 pandemic has not only impacted and changed our interactions in society, it has also changed the way we do business. In order to ensure that operational demand is […]
RE notice – Do you need to change your Regulatory Exam date?
Is an illness or unforeseen circumstance preventing you from writing the regulatory exam on the date originally booked? Regulatory exam candidates need to take note of the following: If the candidate wants to […]
RE notice – Do you need to change your Regulatory Exam date?
Is an illness or unforeseen circumstance preventing you from writing the regulatory exam on the date originally booked? Regulatory exam candidates need to take note of the following: If the candidate wants to […]
Check in with client to ensure their affairs are still in order
As the number of COVID-19 infections in South Africa spikes again, and everyone eagerly awaits the vaccine, people are more focused than usual on their own mortality. This highlights the importance of ensuring […]
Overcoming challenges keeping advisers up at night
The word “entrepreneur” is defined as: a person who organizes, operates, and assumes the risk of a business. From this definition, it is clear that most financial advisers are entrepreneurs. Being an entrepreneur […]
