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Home / Author: Moonstone Information Refinery / Page 16

Author: Moonstone Information Refinery

Videos

Offshore investing for advisers: Inside the TFOS platform

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Timur Turlov on chess, investing, and why South Africa matters

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Day 2 Highlights from the FSCA Industry Conference 2026

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Millions may get SARS refunds without submitting returns

Auto-assessments begin on 1 July. This is what taxpayers should do to avoid delays, protect themselves from scams, and ensure refunds are paid without a hitch.

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The 11-year health gap: what adds – or costs – years of life

Discovery Health’s analysis of 2.7 million medical scheme members shows how earlier intervention, better treatment, and healthier lifestyles are reshaping life expectancy.

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ASISA insurers pay out 94% of death claims in 2025

Beneficiaries received R44.2 billion last year, with most declines linked to non-disclosure, fraud, unpaid premiums or policy exclusions.

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MPs query whether tougher AML laws are solving the problem

Treasury adviser Ismail Momoniat warns that police corruption and unfinished financial-crime cases could weigh on SA’s FATF assessment.

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DUI exclusions drive increase in motor claim disputes

Motor, homeowners’, and commercial policies again generated the most complaints to the Non-life Division, with exclusions and claim rejections driving many disputes.

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Banking complaints surge as fraudsters follow customers online

Complaints to the banking ombud jumped 25% in 2025, with phishing, account takeovers, and unauthorised transactions leading the way.

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What six banking disputes reveal about how the ombud thinks

The NFO’s 2025 annual report offers a glimpse into the disputes that reach the banking ombud – and the lessons they hold.

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Life Division complaints rise 18.8% as funeral disputes dominate

The division recorded more formal investigations in 2025, but improved turnaround times and secured almost R300 million for complainants.

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Can a tax deduction be claimed a decade late?

A fuel exporter lost a R38.8-million deduction claim, but the Tax Court ruling may open a fresh battle over whether the correct tax years can still be re-opened.

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SA’s ratings revival comes with a warning: don’t ignore the ‘uglies’

Fitch’s first upgrade in 21 years caps a remarkable turnaround, but hidden liabilities, weak growth, and structural problems stand between the country and investment-grade status.

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NFO recovers R442.99m for consumers as complaints climb

Digital-banking scams, rejected funeral claims, and insurance disputes over exclusions and maintenance emerged as key pressure points in 2025.

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SCOPA finds RAF failed experts, then tried to let their claims expire

Years of payment delays, missing invoices, and weak administration left medical experts unpaid, before the Fund sought to invoke prescription against some claims.

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NFO’s only non-life final ruling of 2025 turns on theft, not ‘missing items’

Even though the SAPS case was marked ‘unfounded’, the NFO held this did not prove there had been no theft, and the policy claim fell within cover on the facts.

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Bigger, older, and more concentrated: 7 facts reshaping medical schemes

Twenty years of industry data show that medical schemes have become increasingly dependent on scale, investment returns, and strong reserves to remain sustainable.

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Convicted fraudster jailed again for second ‘investment’ scheme

More than 20 years after his first conviction, a court found that Andrew Futcher ran another scheme that left investors millions out of pocket.

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Old Mutual sees strong Q1 as life sales rise and OM Bank customers jump

New life sales rose 28% in the quarter to March, while stronger investment inflows and a better new business margin supported a broadly positive update.

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Medscheme rejects Bonitas’s explanation for post-transition disruptions

Medscheme says it repeatedly warned Bonitas against a ‘clean-cut’ transition and disputes the scheme’s claim that unresolved legacy issues were behind the service disruptions experienced by members after the administration switch.

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Updated 28 September 2026

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Updated 28 September 2026

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NFO calls for life policy consent safeguard
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