Moonstone Information Refinery – Page 114 – Moonstone Information Refinery

Day 2 Highlights from the FSCA Industry Conference 2026

This is the first time the Information Regulator has asked private bodies to submit this type of report.

Annual report notes a steady increase in disputes related to power surge claims.

The qualification is demanding, but it’s ‘definitely possible to get across the line with Moonstone’.

The important statistic is the proportion of personal lines complaints relative to an insurer’s share of the total personal lines claims.

Decline in the number of complaints and in the number of cases resolved in favour of policyholders.

Cases that were resolved wholly or partially in favour of the complainants fell to 29%.

The amalgamated scheme will later include the FAIS Ombud and the JSE Ombud.

FSCA issues a spate of warnings about scammers impersonating authorised FSPs and offering unrealistic returns.

His FSPs were fined a total of R250 000 for selling two products before they were licensed.

Collective agreements dealing with retirement funds must be concluded with reference not only to employment laws but also the Pension Funds Act.

High Court rejects arguments that they owed the insurers a statutory duty.

The Centre has launched a new forensic unit to assist law enforcement combat complex money-laundering cases.

The fund said the automated payment of the spouse’s 50% interest was already in process, and the payment could not be stopped.

Director signs an undertaking not to be involved in the financial services industry for seven years.

Moonstone Compliance will lay out the best practices for disciplinary procedures.

And applications are now open for the second semester.

Loadshedding, inflation, and high interest rates are squeezing consumers’ finances.