Banks and dealerships can’t hide behind fine print
Consumers can now claim directly against banks for faulty vehicles, while a major used-car dealer faces fines and refunds, signaling tougher enforcement of consumer rights.
#vehiclefinance
Consumers can cancel defective, financed purchases using common law
The SCA rules that buyers may rely on actio redhibitoria to unwind financed vehicle purchases marred by latent defects, even when the deal falls under the NCA.
Court rules: you must repay the bank even if your car is faulty
If a financed car is defective, your recourse is against the dealer – not the bank financing the purchase.
MBSE launches tailored CPD packages for F&I professionals
MBSE combines conduct and regulatory modules with customer-service training – and offers discounts up to 30% for bundled purchases.
Court clarifies NCA application to suretyships in vehicle finance case
Sureties cannot rely on the National Credit Act if the principal debt falls outside its scope.
How bank errors and unseen fees impacted customers
The OBS’s 2023 annual report unveils chargeback disputes, hidden fees, and administrative failures.
Ombudsman’s report unveils banking blunders and customer missteps
The cases dealt with by the banking ombudsman last year included a home auctioned for far below its value and fraud linked to a stolen phone.
