Defective vehicles: dealers face costly consequences
Six recent Tribunal and High Court judgments demonstrate the consequences of unresolved vehicle defects, failed repairs, and breaches of consumer rights.
#usedcars
Isigwebo siqinisekisa ukuba abathengi banokuya ngqo enkundleni phantsi koMthetho woKhuselo lwaBathengi (CPA)
Isigwebo sigxininise ukuba amagatya e-generic voetstoots okanye iziqinisekiso ezilinganiselweyo ezingachazwanga kakuhle azinakurhoxisa amalungelo asemthethweni phantsi kweCPA.
Ruling confirms consumers may go straight to court under the CPA
The judgment also reinforces that generic voetstoots clauses or poorly explained limited warranties cannot waive statutory rights under the CPA.
Tribunal orders refund after dealer tries – and fails – to contract out of CPA
The National Consumer Tribunal rules the dealer breached the Act by leaving serious defects unrepaired – rejecting its disclaimers and partial fixes.
Banks and dealerships can’t hide behind fine print
Consumers can now claim directly against banks for faulty vehicles, while a major used-car dealer faces fines and refunds, signaling tougher enforcement of consumer rights.
Judge slams motor dealership for ‘sharp practice’ in defective vehicle case
The High Court upheld the NCT’s ruling against Avura Motors, criticising the dealership for attempting to discredit an assessor’s report it had previously relied on.
Consumers can cancel a ‘voetstoots’ vehicle sale
A National Consumer Tribunal ruling confirms that selling a car ‘as is’ doesn’t nullify a buyer’s right to a refund or repair under the CPA.
