
Unclaimed retirement benefits – a problem that won’t go away
Better member data, stronger engagement, and AI-assisted tracing may improve future outcomes, but billions of rands in legacy retirement savings are likely to remain unclaimed.

Better member data, stronger engagement, and AI-assisted tracing may improve future outcomes, but billions of rands in legacy retirement savings are likely to remain unclaimed.

Former FSCA Deputy Commissioner Astrid Ludin argues that the reform has become an unexpected indicator of South Africans’ vulnerability to financial shocks.

The FSCA finds wildly inconsistent withdrawal charges under the two-pot retirement system, with some members paying up to R750 per transaction.

Many fund members are tapping into their savings components as soon as the tax window opens, data from the Actuarial Society indicates.