
Retirement complaints hit record high as unpaid contributions dominate
Section 13A complaints accounted for more than 61% of cases investigated and closed in 2025/26, while the OPFA’s carry-over of unresolved matters increased.

Section 13A complaints accounted for more than 61% of cases investigated and closed in 2025/26, while the OPFA’s carry-over of unresolved matters increased.

Outgoing Adjudicator Muvhango Lukhaimane says the system has laid bare long-standing non-compliance with section 13A of the Pension Funds Act.

The Department of Employment and Labour is withdrawing a determination that prevented inspectors from enforcing section 34A of the BCEA.

The FSCA, National Treasury, and the Pension Funds Adjudicator tell MPs what they are doing to address the non-payment of retirement fund contributions. Regulatory interventions other than COFI may be in the offing.

Muvhango Lukhaimane will also consult with trustees on guidelines for naming and shaming problematic funds, administrators, and employers.